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Published on March 5, 2026 - 12:08 GMT

USU Contributes AI Expertise to New Research Project FENI-X

MOEGLINGEN, GERMANY, March 5, 2026 /⁨EINPresswire.com⁩/ -- As part of the research project FENI-X, USU is contributing its AI expertise in the field of IT and service management as an industry partner. The aim of the project is to strengthen the resilience …

Distribution channels: IT Industry, Manufacturing ...

Published on February 20, 2026 - 11:25 GMT

Sven Gerhard Appointed as New Vice President Customer Value at USU

MöGLINGEN, GERMANY, February 20, 2026 /⁨EINPresswire.com⁩/ -- Effective January 1, 2026, Sven Gerhard took on the newly created position of Vice President Customer Value at USU. In this new role, Gerhard is responsible for the strategic development of …

Distribution channels: IT Industry, Technology ...

Published on February 4, 2026 - 11:33 GMT

USU Listed as a Representative Vendor in the 2026 Gartner® Market Guide for Software Asset Management Tools

MOEGLINGEN, GERMANY, February 4, 2026 /⁨EINPresswire.com⁩/ -- USU was recognized as a Representative Vendor in the 2026 Gartner Market Guide for Software Asset Management Tools for the 4th time in a row alongside the most relevant vendors in the Software …

Distribution channels: IT Industry, Technology ...

Published on December 16, 2025 - 13:38 GMT

AI Transforms IT Operations – Governance Becomes the Critical Success Factor

Independent Study Commissioned by USU, findings show clear efficiency gains but significant challenges regarding data protection and regulatory compliance MOEGLINGEN, GERMANY, December 16, 2025 /⁨EINPresswire.com⁩/ -- A new Forrester Consulting study …

Distribution channels: IT Industry, Technology ...

Published on December 3, 2025 - 11:34 GMT

USU Recognized for the First Time in the 2025 Gartner® Peer Insights™ ‘Voice of the Customer’: SaaS Management Platforms

MOEGLINGEN, GERMANY, December 3, 2025 /⁨EINPresswire.com⁩/ -- USU was recognized by customers on Gartner Peer Insights™ as an Aspiring Vendor in the September 2025 Gartner Peer Insights ‘Voice of the Customer’: SaaS Management Platforms. The report …

Distribution channels: IT Industry, Technology ...

Published on November 20, 2025 - 15:12 GMT

USU Recognized in Enterprise Service Management Platforms, Q4 2025 Analyst Evaluation

MOEGLINGEN, GERMANY, November 20, 2025 /⁨EINPresswire.com⁩/ -- USU has been included in The Forrester Wave™: Enterprise Service Management Platforms, Q4 2025, which evaluates the 15 most significant vendors in the market. Independent research and advisory …

Distribution channels: IT Industry, Technology ...

Published on November 5, 2025 - 10:46 GMT

USU Appoints Matthias Grabellus as New Chief Product & Technology Officer

MOEGLINGEN, GERMANY, November 5, 2025 /⁨EINPresswire.com⁩/ -- USU has appointed Matthias Grabellus as its new Chief Product & Technology Officer (CPTO), effective October 1, 2025. In his new role, Grabellus will oversee Product Management, Research and …

Distribution channels: IT Industry, Technology ...

Published on October 30, 2025 - 14:00 GMT

USU Wins International Management Consultancy as New Customer for Software Asset Management

MOEGLINGEN, GERMANY, October 30, 2025 /⁨EINPresswire.com⁩/ -- An international management consultancy will be relying on USU's comprehensive Software Asset Management (SAM) solution in the future. With the new SAM solution, the company aims to …

Distribution channels: Business & Economy, IT Industry ...

Published on September 16, 2025 - 11:05 GMT

USU Recognized for the First Time in 2025 Gartner® Peer Insights™ Voice of the Customer Infrastructure Monitoring Tools

MöGLINGEN, GERMANY, September 16, 2025 /⁨EINPresswire.com⁩/ -- USU was recognized by customers on Gartner Peer Insights™ as an Aspiring Vendor in the August 2025 Gartner Peer Insights ‘Voice of the Customer’: Infrastructure Monitoring Tools. According …

Distribution channels: IT Industry, Technology ...

Published on August 14, 2025 - 10:38 GMT

USU Recognized in the 2025 Gartner® Magic Quadrant™ for SaaS Management Platforms

MöGLINGEN, GERMANY, August 14, 2025 /⁨EINPresswire.com⁩/ -- USU, a leading provider of IT and customer service management solutions, has been recognized in the 2025 Gartner® Magic Quadrant™ for SaaS Management Platforms. USU is the only German provider out …

Distribution channels: Business & Economy, IT Industry ...

Published on August 13, 2025 - 12:41 GMT

USU Named as a Strong Performer in 2025 Gartner® Peer Insights™ ‘Voice of the Customer’: IT Service Management Platforms

MöGLINGEN, GERMANY, August 13, 2025 /⁨EINPresswire.com⁩/ -- USU was recognized by customers on Gartner Peer Insights™ as a Strong Performer in the July 2025 Gartner Peer Insights ‘Voice of the Customer’: IT Service Management Platforms report. According to …

Distribution channels: IT Industry ...

Published on July 31, 2025 - 09:32 GMT

USU Listed as Representative Vendor in the 2025 Gartner® Market Guide for Customer Service Knowledge Management Systems

MöGLINGEN, GERMANY, July 31, 2025 /⁨EINPresswire.com⁩/ -- USU was recognized as a Representative Vendor in the 2025 Gartner Market Guide for Customer Service Knowledge Management Systems for the 3rd time in a row. A total of 15 vendors are named in the …

Distribution channels: IT Industry, Technology ...

Published on July 23, 2025 - 11:22 GMT

USU Acknowledged in the 2025 Gartner® Peer Insights™ ‘Voice of the Customer’: Software Asset Management Tools

MöGLINGEN, GERMANY, July 23, 2025 /⁨EINPresswire.com⁩/ -- USU was recognized by customers on Gartner Peer Insights™ as an Established Vendor in the February 2025 Gartner Peer Insights ‘Voice of the Customer’: Software Asset Management Tools. What Is …

Distribution channels: IT Industry, Technology ...

Published on June 25, 2025 - 10:15 GMT

USU Unveils New Customer-Centric Brand Identity

MöGLINGEN, GERMANY, June 25, 2025 /⁨EINPresswire.com⁩/ -- USU GmbH, a leading provider of software and service solutions for IT and Customer Service Management, is presenting itself with a clearer, more focused, more targeted and purpose-driven brand …

Distribution channels: IT Industry, Media, Advertising & PR ...

Published on May 27, 2025 - 10:25 GMT

USU Once Again Recognized as a Market Leader in IT and Enterprise Service Management

MöGLINGEN, GERMANY, May 27, 2025 /⁨EINPresswire.com⁩/ -- USU has once again been recognized as a leading global provider in the latest “Vendor Selection Matrix™ IT and Enterprise Service Management Solutions” published by the independent analyst firm …

Distribution channels: IT Industry, Technology ...

Published on May 26, 2025 - 18:32 GMT

USU Recognized in the 2025 Gartner® Market Guide for IT Financial Management Tools

MöGLINGEN, GERMANY, May 26, 2025 /⁨EINPresswire.com⁩/ -- In the latest Market Guide for IT Financial Management Tools published by Gartner, USU has been listed as an Emerging vendor for IT Financial Management (ITFM) software. The Market Guide profiles 16 …

Distribution channels: Banking, Finance & Investment Industry, IT Industry ...