MiaRec Press Releases - EIN Presswire - Press Release Distribution Service

Published on February 3, 2026 - 19:57 GMT

MiaRec Featured as Core Performing Vendor on the CMP Research Prism for Automated QA/QM in CX Technology

MiaRec Featured as Core Performing Vendor on the CMP Research Prism for Automated QA/QM Showcasing Capability in Customer Contact and CX Technology CAMPBELL, CA, UNITED STATES, February 3, 2026 /⁨EINPresswire.com⁩/ -- MiaRec proudly announces its …

Distribution channels: Banking, Finance & Investment Industry, Healthcare & Pharmaceuticals Industry ...

Published on October 6, 2025 - 19:10 GMT

MiaRec Launches Ask AI — A Conversational Interface Delivering Instant Insights from Every Customer Interaction

Ask AI by MiaRec delivers instant, evidence-backed insights through a conversational, chat-like interface—turning customer interactions into intelligence. CAMPBELL, CA, UNITED STATES, October 6, 2025 /⁨EINPresswire.com⁩/ -- MiaRec, a global leader in AI- …

Distribution channels: Banking, Finance & Investment Industry, Insurance Industry ...

Published on May 30, 2025 - 15:00 GMT

MiaRec Featured as Core Performing Vendor on the CMP Research Prism for Automated QA/QM in CX Technology

MiaRec Featured as Core Performing Vendor on the CMP Research Prism for Automated QA/QM Showcasing Capability in Customer Contact and CX Technology CAMPBELL, CA, UNITED STATES, May 30, 2025 /⁨EINPresswire.com⁩/ -- MiaRec proudly announces its placement on …

Distribution channels: Automotive Industry, IT Industry ...

Published on February 12, 2025 - 18:53 GMT

MiaRec Announces Seamless Integration Between MiaRec AI-Powered Auto QA and RingCentral Platform

MiaRec integrates AI-powered Auto QA with RingCentral, automating QA and unlocking actionable insights for smarter contact centers CAMPBELL, CA, UNITED STATES, February 12, 2025 /⁨EINPresswire.com⁩/ -- MiaRec, a leading provider of AI-powered Automated …

Distribution channels: Automotive Industry, IT Industry ...

Published on February 5, 2025 - 15:00 GMT

MiaRec Makes Data Redaction Smarter and Simpler with Crucial Upgrades

CAMPBELL, CA, UNITED STATES, February 5, 2025 /⁨EINPresswire.com⁩/ -- MiaRec, a leader in Automated Quality Management and Conversation Intelligence solutions, is proud to announce a major upgrade to its Auto Data Redaction tool. Now powered by cutting- …

Distribution channels: Banking, Finance & Investment Industry, Business & Economy ...

Published on January 23, 2025 - 21:25 GMT

MiaRec Unveils MiaRec IMetrics: A Revolutionary AI-Powered Solution Redefining Contact Center Analytics

CAMPBELL, CA, UNITED STATES, January 23, 2025 /⁨EINPresswire.com⁩/ -- MiaRec, a leading provider of AI solutions for CX and business insights, is proud to announce the launch of MiaRec Intelligent Metrics, a groundbreaking feature designed to transform how …

Distribution channels: Banking, Finance & Investment Industry, Business & Economy ...

Published on January 14, 2025 - 16:00 GMT

MiaRec Partners with Webex by Cisco to Improve Employee and Customer Experiences

MiaRec Auto QA for Webex Calling and Webex Contact Center empower organizations to maximize efficiency CAMPBELL, CA, UNITED STATES, January 14, 2025 /⁨EINPresswire.com⁩/ -- MiaRec, an Automated Quality Management solutions provider, today announced its …

Distribution channels: Banking, Finance & Investment Industry, Business & Economy ...

Published on November 8, 2024 - 16:00 GMT

MiaRec Unveils Game-Changing Upgrades to LLM-Based Topic Analysis

CAMPBELL, CA, UNITED STATES, November 8, 2024 /⁨EINPresswire.com⁩/ -- MiaRec, a leader in Conversation Intelligence solutions, is thrilled to announce enhancements to their LLM-based Topic Analysis: justification and relevance scoring. Building on the …

Distribution channels: Banking, Finance & Investment Industry, Business & Economy ...

Published on July 18, 2024 - 16:00 GMT

MiaRec Revolutionizes Topic Analysis with Advanced LLM Technologies

CAMPBELL, CA, UNITED STATES, July 18, 2024 /⁨EINPresswire.com⁩/ -- MiaRec, a leader in conversation intelligence solutions, announces a groundbreaking upgrade to its platform, enhancing topic analysis through advanced Large Language Model (LLM) …

Distribution channels: Banking, Finance & Investment Industry, Business & Economy ...

Published on June 20, 2024 - 17:24 GMT

MiaRec Conversation Intelligence and Auto QA Platform Now Available in 98 Languages

MiaRec, a leading provider of AI-powered Conversation Intelligence and Auto QA solutions, proudly announces that its platform now supports 98 languages. CAMPBELL, CA, USA, June 20, 2024 /⁨EINPresswire.com⁩/ -- MiaRec, a leading provider of AI-powered …

Distribution channels: Banking, Finance & Investment Industry, Business & Economy ...

Published on April 8, 2024 - 19:05 GMT

MiaRec Unveils AI Prompt Designer: Pioneering Prompt Customization and Testing in Conversation Intelligence Platform

MiaRec introduces AI Prompt Designer: Revolutionizing conversation intelligence with customizable prompts for enhanced performance and accuracy. CAMPBELL, CA, UNITED STATES, April 8, 2024 /⁨EINPresswire.com⁩/ -- MiaRec, a leading provider of AI-powered …

Distribution channels: Banking, Finance & Investment Industry, IT Industry ...

Published on March 11, 2024 - 16:32 GMT

MiaRec to Exhibit at Enterprise Connect 2024, the Leading Conference and Exhibition for Enterprise Communications and CX

MiaRec will unveil a Generative AI-powered Automated Coaching feature as part of its extensive Conversation Intelligence Suite for contact centers. CAMPBELL, CA, USA, March 11, 2024 /⁨EINPresswire.com⁩/ -- MiaRec, the Conversation Intelligence and …

Distribution channels: Banking, Finance & Investment Industry, Conferences & Trade Fairs ...

Published on September 21, 2023 - 14:30 GMT

MiaRec Unveils Groundbreaking Auto QA Powered by Generative AI within the MiaRec Conversational Intelligence Suite

MiaRec unveils Auto QA, powered by Generative AI, a game-changing feature that advances automated quality assurance while saving costs. CAMPBELL, CALIFORNIA, UNITED STATES, September 21, 2023 /⁨EINPresswire.com⁩/ -- MiaRec, a pioneer in innovative …

Distribution channels: Banking, Finance & Investment Industry, Healthcare & Pharmaceuticals Industry ...

Published on August 29, 2023 - 11:00 GMT

MiaRec Unveils Enhanced Auto Data Redaction with Advanced Named Entity Recognition and Machine Learning Technology

MiaRec Introduces Improved Auto Data Redaction Feature with Advanced Named Entity Recognition and Machine Learning Technology CAMPBELL, CA, UNITED STATES, August 29, 2023 /⁨EINPresswire.com⁩/ -- MiaRec, a provider of award-winning Voice Analytics …

Distribution channels: Banking, Finance & Investment Industry, Business & Economy ...

Published on May 11, 2023 - 00:36 GMT

MiaRec Introduces AI-driven Automatic Call Summary Function Powered By ChatGPT

MiaRec’s newest feature leverages ChatGPT to automate after-call workflows, improving agent performance and business outcomes. CAMPBELL, CA, USA, May 10, 2023 /⁨EINPresswire.com⁩/ -- MiaRec, the global provider of Conversational Intelligence and Automated …

Distribution channels: Healthcare & Pharmaceuticals Industry, Insurance Industry ...

Published on March 9, 2023 - 16:45 GMT

MiaRec to Exhibit at Enterprise Connect 2023

MiaRec will showcase new features from the latest release of its Conversation Intelligence and Automated Quality Management Platform at Enterprise Connect 2023 CAMPBELL, CA, UNITED STATES, March 9, 2023 /⁨EINPresswire.com⁩/ -- MiaRec, the Conversation …

Distribution channels: Banking, Finance & Investment Industry, Companies ...

Published on January 19, 2023 - 20:50 GMT

MiaRec Introduces AI-Driven Data Redaction for Contact Centers

AI-Driven Compliance for Modern Contact Centers CAMPBELL, CA, UNITED STATES, January 19, 2023 /⁨EINPresswire.com⁩/ -- Today, MiaRec, the Conversation Intelligence provider that helps contact centers achieve better business outcomes, announced its latest …

Distribution channels: Banking, Finance & Investment Industry, Companies ...

Published on September 27, 2022 - 15:15 GMT

MiaRec Announces Contact Center Sentiment Analysis Dashboard

CAMPBELL, CA, UNITED STATES, September 27, 2022 /⁨EINPresswire.com⁩/ -- Today MiaRec announced the release of the latest update to its Contact Center Intelligence Platform. MiaRec customers can now access updated dashboarding and reporting designed to …

Distribution channels: Banking, Finance & Investment Industry, Companies ...

Published on August 9, 2022 - 16:37 GMT

MiaRec Announces Partnership with Five9 to Deliver Innovative Voice Analytics and Quality Management Tools

MiaRec is now available on the Five9 CX Marketplace and can be easily integrated with the Five9 Intelligent Cloud Contact Center CAMPBELL, CA, UNITED STATES, August 9, 2022 /⁨EINPresswire.com⁩/ -- MiaRec today announced its partnership with Five9, an …

Distribution channels: Banking, Finance & Investment Industry, Healthcare & Pharmaceuticals Industry ...