Published on
June 18, 2026
- 20:33 GMT
Nearly Half of Consumers Want a Blend of AI and Human Support for a Brand’s Customer Service
Research from Kim.cc reveals consumers support AI for simple tasks, but overwhelmingly need human involvement for more complex queries NEW YORK, NY, UNITED STATES, June 18, 2026 /EINPresswire.com/ -- Kim.cc, an AI-native customer support …
Distribution channels:
Business & Economy, Retail
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