Touchpoint Group Press Releases - EIN Presswire - Press Release Distribution Service

Published on February 27, 2023 - 22:53 GMT

2022 UK and US Banking App Awards Announced

The Touchpoint Group Awards showcase the best banking app experiences in the UK and US markets from a customer perspective. LONDON, ENGLAND, February 27, 2023 /⁨EINPresswire.com⁩/ -- Customer intelligence company Touchpoint Group has announced the winners …

Distribution channels: Banking, Finance & Investment Industry, Business & Economy ...

Published on February 27, 2023 - 22:40 GMT

2022 UK and US Banking Apps Award Winners Announced

The Touchpoint Group Awards showcase the best banking app experiences in the US and UK markets from a customer perspective. NEW YORK, NEW YORK, UNITED STATES, February 27, 2023 /⁨EINPresswire.com⁩/ -- Customer intelligence company Touchpoint Group has …

Distribution channels: Banking, Finance & Investment Industry, Business & Economy ...

Published on December 15, 2022 - 00:26 GMT

Chase U.S. Banking App Continues Its Inconsistent Performance

The Chase banking app Engaged Customer Score in November was the lowest it has been in the entire year putting Chase at risk of potential customer churn. NEW YORK, NEW YORK, UNITED STATES OF AMERICA, December 14, 2022 /⁨EINPresswire.com⁩/ -- The Chase …

Distribution channels: Banking, Finance & Investment Industry, Business & Economy ...

Published on December 14, 2022 - 06:35 GMT

Truist Banking App Updates Failing To Resolve Issues As US Bank Continues To Lead Global Ranking

The Truist Banking App Engaged Customer Score™ has started a slide from its high of 3.84 in Sept, to 3.18 in November. NEW YORK CITY, NEW YORK, UNITED STATES OF AMERICA, December 14, 2022 /⁨EINPresswire.com⁩/ -- The Truist Banking App Engaged Customer …

Distribution channels: Banking, Finance & Investment Industry, Business & Economy ...

Published on December 14, 2022 - 06:34 GMT

Customers Not Happy With Fifth Third Bank Major Banking App Update

Fifth Third Bank recently launched a major update to its user interface, and customers have come out swinging with negative feedback. NEW YORK CITY, NEW YORK, UNITED STATES OF AMERICA, December 14, 2022 /⁨EINPresswire.com⁩/ -- Fifth Third Bank recently …

Distribution channels: Banking, Finance & Investment Industry, Business & Economy ...

Published on December 14, 2022 - 00:34 GMT

After a Rockstar Launch in 2021 Chase UK Banking App Struggling with Consistency

Since May when the Chase App reached its peak score, the app has struggled to maintain its top-of-chart ranking while experiencing mixed reviews from users LONDON, ENGLAND, December 13, 2022 /⁨EINPresswire.com⁩/ -- The Chase UK Banking App launched in …

Distribution channels: Banking, Finance & Investment Industry, Business & Economy ...

Published on December 14, 2022 - 00:13 GMT

NatWest Banking App Storms Into 2nd Place In Latest UK Engaged Customer Score Rankings

The NatWest Banking App Engaged Customer Sore ™ (ECS) had a meteoric rise in November and is snapping on the heels of Lloyds for the top spot to finish the year LONDON, ENGLAND, December 13, 2022 /⁨EINPresswire.com⁩/ -- The NatWest Banking App Engaged …

Distribution channels: Banking, Finance & Investment Industry, Business & Economy ...

Published on November 10, 2022 - 07:50 GMT

Metro Bank App Security And Reliability Issues Negatively Impacting Customer Experience Ratings

Reported instances of Metro Bank App nearly doubled in October and this is reflected in a significant drop in their ranking from 2nd to 5th ranking LONDON, UNITED KINGDOM, November 10, 2022 /⁨EINPresswire.com⁩/ -- Instances of Metro Bank App users are …

Distribution channels: Banking, Finance & Investment Industry, Business & Economy ...

Published on November 10, 2022 - 07:47 GMT

Nationwide Regains Lost Positions While Santander’s Banking App Losing Ground In UK Legacy Bank Rankings

LONDON, UNITED KINGDOM, November 10, 2022 /⁨EINPresswire.com⁩/ -- The Nationwide Building Society banking app has regained third place in the Touchpoint Group Engaged Customer Score™ banking app index. The app had lost ground and dropped to 5th in the …

Distribution channels: Banking, Finance & Investment Industry, Business & Economy ...

Published on November 10, 2022 - 07:27 GMT

Wells Fargo Banking App Outperforms Chase while Citibank Holding Firm In Top Spot

Wells Fargo widens the gap between it and Chase in the Touchpoint Group Engaged Customer Score™ (ECS) banking app performance rankings. UNITED STATES, November 10, 2022 /⁨EINPresswire.com⁩/ -- The wave of positive customer feedback on the Wells Fargo …

Distribution channels: Banking, Finance & Investment Industry, Companies ...

Published on November 10, 2022 - 07:21 GMT

Huntington Bank App Takes Top Spot in US Regional Bank Rankings

Huntington Bank has made a meteoric rise from last to first place following their latest app update. UNITED STATES, November 10, 2022 /⁨EINPresswire.com⁩/ -- In the latest Touchpoint Group Banking App Rankings report, Huntington Bank has made a meteoric …

Distribution channels: Banking, Finance & Investment Industry, Business & Economy ...

Published on November 10, 2022 - 07:14 GMT

Truist Banking App Ranking Score Dips As U.S. Bank Holds Firm In Number 1 Spot

The Truist Banking App Engaged Customer Score™ took another dip in October, further entrenching its bottom-place status in the Tier 1 Banking App Rankings. UNITED STATES, November 10, 2022 /⁨EINPresswire.com⁩/ -- The Truist Banking App Engaged Customer …

Distribution channels: Banking, Finance & Investment Industry, Insurance Industry ...