Moneypenny Press Releases - EIN Presswire - Press Release Distribution Service

Published on April 21, 2026 - 14:27 GMT

Moneypenny Research Reveals the Customer Caller Experience Gap

New Survey Shows the Divide in How Businesses and Customers Perceive Their Customer’s Communication Experiences ATLANTA, GA, UNITED STATES, April 21, 2026 /⁨EINPresswire.com⁩/ -- A new report from Moneypenny, the world’s leading customer conversations …

Distribution channels: Business & Economy, Companies ...

Published on February 25, 2026 - 18:39 GMT

Moneypenny Marks 180 Million Conversations and Counting

Since 2000, Moneypenny has handled 180m -connecting businesses with customers through trusted, human support ATLANTA , GA, UNITED STATES, February 25, 2026 /⁨EINPresswire.com⁩/ -- Moneypenny has reached a major milestone, having now handled more than 180 …

Distribution channels: Business & Economy, Companies ...

Published on December 22, 2025 - 09:35 GMT

How AI Will Impact Customer Communication in 2026

Moneypenny CTO Predicts the Year AI Will Go from Experiential to Essential ATLANTA, GA, UNITED STATES, December 22, 2025 /⁨EINPresswire.com⁩/ -- Moneypenny, the world’s customer conversation experts, has had a front-row seat to seeing how AI is …

Distribution channels: Business & Economy ...

Published on October 1, 2025 - 11:30 GMT

Moneypenny Launches AI Voice Agent

Moneypenny launches its AI Voice Agent: a natural-sounding, 24/7 virtual receptionist that handles calls, triages inquiries, and routes seamlessly to humans. ATLANTA, GA, UNITED STATES, October 1, 2025 /⁨EINPresswire.com⁩/ -- Moneypenny, a leader in world …

Distribution channels: Technology ...

Published on November 21, 2024 - 18:57 GMT

Open all hours – New survey shows workers talking shop even in their leisure time

The increasing popularity of hybrid working could be encouraging workers to be ‘always on’, according to new research from Moneypenny and VoiceNation ATLANTA, GA, UNITED STATES, November 21, 2024 /⁨EINPresswire.com⁩/ -- The increasing popularity of hybrid …

Distribution channels: Business & Economy, Companies ...

Published on October 1, 2024 - 21:30 GMT

Beware of finger slips – new Moneypenny and VoiceNation survey shows potential pitfalls for the texting generation

ATLANTA, GA, UNITED STATES, October 1, 2024 /⁨EINPresswire.com⁩/ -- With texting, instant messaging, voice-to-text and emailing becoming increasingly popular forms of communication, a new survey from Moneypenny and VoiceNation, the global leaders in …

Distribution channels: Business & Economy, Companies ...

Published on June 18, 2024 - 09:24 GMT

Navigating the New Norm: Evolving Trends and Phone Manners

ATLANTA, GEORGIA , US , June 18, 2024 /⁨EINPresswire.com⁩/ -- Moneypenny and VoiceNation provide receptionist and PA services to thousands of businesses across the US, from health care and large legal firms to small businesses and tradesmen and large …

Distribution channels: Business & Economy, Companies ...

Published on March 26, 2024 - 14:02 GMT

The Moneypenny Group acquires Sunshine Communication Services to further strengthen its position in the US market

ATLANTA, GEORGIA, UNITED STATES, March 26, 2024 /⁨EINPresswire.com⁩/ -- THE MONEYPENNY GROUP ACQUIRES SUNSHINE COMMUNICATION SERVICES TO FURTHER STRENGTHEN ITS POSITION IN THE US MARKET Leading virtual receptionist and phone answering provider The …

Distribution channels: Banking, Finance & Investment Industry, Business & Economy ...

Published on February 28, 2024 - 18:57 GMT

Moneypenny and VoiceNation North America strengthen senior team with appointment of Geanene Bennett as Head of Sales

ATLANTA, GEORGIA, US, February 28, 2024 /⁨EINPresswire.com⁩/ -- America’s leading virtual receptionist and phone answering providers, Moneypenny and VoiceNation, has bolstered its senior team by appointing Geanene Bennett as Head of Sales, North America. …

Distribution channels: Business & Economy, Companies ...

Published on January 16, 2024 - 14:15 GMT

Moneypenny Dials In on What Irks Customers and Prospects the Most

ATLANTA, GEORGIA, US, January 16, 2024 /⁨EINPresswire.com⁩/ -- A survey shows 62% of people are spending longer on the phone to businesses than three years ago, a figure that was only 46% the previous year. The research from Moneypenny, which handles over …

Distribution channels: Business & Economy, Companies ...

Published on December 19, 2023 - 14:46 GMT

Top tips for ensuring business wellbeing in 2024, from Jade Alexander- Esteves, of Moneypenny and VoiceNation in Atlanta

ATLANTA, GEORGIA, US, December 19, 2023 /⁨EINPresswire.com⁩/ -- Moneypenny and VoiceNation are recognised for their people strategy, and the leadership team firmly believes that employee wellbeing and satisfaction is central to achieving business success …

Distribution channels: Business & Economy, Companies ...

Published on December 14, 2023 - 00:13 GMT

LOOKING TO THE FUTURE: TECH TRENDS & PREDICTIONS FOR 2024

ATLANTA, GEORGIA, US, December 13, 2023 /⁨EINPresswire.com⁩/ -- LOOKING TO THE FUTURE: TECH TRENDS & PREDICTIONS FOR 2024 The pace of technological innovation and advancement has been massive, and it is expected to continue along the same trajectory …

Distribution channels: Business & Economy, Technology ...

Published on June 19, 2023 - 16:37 GMT

New survey shows the receptionist remains essential for business

ATLANTA, GEORGIA, US, June 19, 2023 /⁨EINPresswire.com⁩/ -- Despite advances in office technology and hybrid working, the role of the traditional receptionist is still alive and well, according to a new survey outsourced communications company, Moneypenny …

Distribution channels: Business & Economy, Companies ...

Published on May 31, 2023 - 14:05 GMT

Moneypenny Launches Intake Services to support new business drives for US Firms

ATLANTA, GEORGIA , UNITED STATES , May 31, 2023 /⁨EINPresswire.com⁩/ -- Moneypenny has launched a new Intake Service, delivered via its sister brand VoiceNation, to help clients drive new business by responding quickly to new inquiries on their behalf. …

Distribution channels: Business & Economy, Law ...

Published on December 5, 2022 - 17:53 GMT

US bosses are more Santa than Scrooge this Christmas

ATLANTA, GEORGIA, UNITED STATES, December 5, 2022 /⁨EINPresswire.com⁩/ -- Despite economic difficulties, a new survey shows that generous US bosses are still planning to give their staff Christmas parties, presents, or bonuses. In the survey* of 2,000 …

Distribution channels: Business & Economy, Companies ...

Published on October 17, 2022 - 14:43 GMT

Calls not answered, complex recorded messages, and annoying ‘on hold’ music, are top customer phone gripes

ATLANTA, GEORGIA, US, October 17, 2022 /⁨EINPresswire.com⁩/ -- A survey shows that companies still aren’t answering their phones, messages aren’t being passed on, phone numbers aren’t being listed on websites, and annoying ‘on hold’ music continues to …

Distribution channels: Business & Economy, International Organizations ...

Published on August 11, 2022 - 16:31 GMT

Moneypenny Receives Great Place to Work Accreditation

Moneypenny Receives Great Place to Work Accreditation – The ultimate recognition of its collaborative and inclusive culture. ATLANTA, GEORGIA, UNITED STATES, August 11, 2022 /⁨EINPresswire.com⁩/ -- Moneypenny, a leading provider of answering services, …

Distribution channels: Business & Economy, Companies ...

Published on July 22, 2022 - 10:47 GMT

MONEYPENNY ACQUIRES ALPHAPAGE TO STRENGTHEN POSITION IN THE US MARKET

Moneypenny further extends its services in the US with the acquisition of Alphapage. ATLANTA, GEORGIA, US, July 22, 2022 /⁨EINPresswire.com⁩/ -- Moneypenny, a leading provider of answering services, outsourced switchboards, Live Chat and outbound calls …

Distribution channels: Banking, Finance & Investment Industry, Business & Economy ...

Published on June 29, 2022 - 10:28 GMT

NEW GUIDE REVEALS IMPORTANCE OF AND KEY TO IMPROVING EMPATHY IN CUSTOMER CARE

ATLANTA, GEORGIA , UNITED STATES, June 29, 2022 /⁨EINPresswire.com⁩/ -- A guide has been launched to help businesses put empathy at the heart of customer care practices and ensure that clients and customers benefit from the power of human connection. …

Distribution channels: Banking, Finance & Investment Industry, Business & Economy ...

Published on June 10, 2022 - 10:10 GMT

Moneypenny Identifies Four Corporate Sustainability Typologies in New Report Produced with WORKTECH

A report has identified four approaches to sustainability ATLANTA, GEORGIA, US, June 10, 2022 /⁨EINPresswire.com⁩/ -- A report commissioned by Moneypenny and WORKTECH Academy has identified four different types of corporate approaches to sustainability, …

Distribution channels: Banking, Finance & Investment Industry, Business & Economy ...