The Newsroom of Fusion CX

Fusion CX Press Releases

  • Published on August 29, 2025 - 13:00 GMT

    Fusion CX Strengthens India Delivery Network with New 350+ Seat, 15,260 sq. ft. Bengaluru Facility

    Fusion CX opens a 350+ seat, 15,260 sq. ft. delivery center in Bengaluru to power telecom, fintech, and ecommerce CX programs. ATLANTA, GA, UNITED STATES, August 29, 2025 /⁨EINPresswire.com⁩/ -- Fusion CX, a global customer experience (CX) and business process management leader, has strengthened its India footprint with the launch of a new 350+ seat, 15,260 sq. ft. delivery center in Bengaluru. Designed to support Telecom, High-Tech, Fintech, and Ecommerce programs, the facility reinforces Fusion CX’s …

    Distribution channels: Business & Economy, Companies ...
  • Published on August 21, 2025 - 12:00 GMT

    Fusion CX Expands India Operations with New 1,000-Seat, 54,000 sq. ft. Facility in Siliguri

    Fusion CX opens 1,000-seat, 54,000 sq. ft. Siliguri center to power Ecommerce, Retail, and digital CX solutions in India. ATLANTA, GA, UNITED STATES, August 21, 2025 /⁨EINPresswire.com⁩/ -- Fusion CX, a global customer experience (CX), has launched a new 1,000-seat (∼3,000 shift seats), 54,000 sq. ft. delivery center in Siliguri, West Bengal. The center is designed as a hub for Ecommerce and Retail support, focusing on customer and seller experience while providing omnichannel solutions across voice, email …

    Distribution channels: Business & Economy, Companies ...
  • Published on July 28, 2025 - 15:00 GMT

    Fusion CX Scales Philippine Operations with 1,000 New Seats in Manila and Legazpi

    Fusion CX expands in Manila and Legazpi, adding 1,000 seats across two new centers and reinforcing its long-term CX commitment in the Philippines. ATLANTA, GA, UNITED STATES, July 28, 2025 /⁨EINPresswire.com⁩/ -- Fusion CX, a customer experience (CX) services provider, has expanded its operations in the Philippines—marking 15 years in the country and reaffirming its long-term commitment—with the launch of a delivery center at 500 Shaw Boulevard, Metro Manila, with a capacity of 836 seats. This follows the …

    Distribution channels: Business & Economy, IT Industry ...
  • Published on March 18, 2025 - 13:00 GMT

    Fusion CX Acquires Sequential Technology International LLC

    To invest approx. $12 M in acquiring and integrating the business. ATLANTA, GA, UNITED STATES, March 18, 2025 /⁨EINPresswire.com⁩/ -- Fusion CX, involved in providing customer experience (CX) solutions, has acquired Sequential Technology International LLC (STI), a provider of CX services for the telecom and utilities industries. The acquisition enhances Fusion CX’s market position, expands its global footprint, and boosts its ability to deliver innovative CX solutions. Fusion CX is investing approximately …

    Distribution channels: Business & Economy, IT Industry ...
  • Published on January 9, 2025 - 14:30 GMT

    Fusion CX Acquires S4 Communications: Adds 900 People in the US and the Philippines

    Fusion CX has acquired S4 Communications to enhance its telecom and utilities services. The acquisition adds over 900 employees in the US and the Philippines. ATLANTA, GA, UNITED STATES, January 9, 2025 /⁨EINPresswire.com⁩/ -- Fusion CX, a global provider of customer experience (CX) business process outsourcing services and solutions, is excited to announce the acquisition of S4 Communications, a leading provider of call center outsourcing and business process outsourcing (BPO) services. In CY 2024, S4 …

    Distribution channels: Business & Economy, Companies ...
  • Published on December 19, 2024 - 19:54 GMT

    Boomsourcing Unveils New Brand Identity and Revamped Website

    Boomsourcing reveals a new brand identity and redesigned website LEHI, UT, UNITED STATES, December 19, 2024 /⁨EINPresswire.com⁩/ -- Boomsourcing, a leader in lead generation outsourcing solutions, has introduced a bold new brand identity and a redesigned website as part of its ongoing commitment to enhancing customer engagement and delivering innovative outsourcing services. The rebranding reflects Boomsourcing’s growth trajectory and dedication to providing scalable, secure, and results-driven solutions …

    Distribution channels: Business & Economy, Companies ...
  • Published on October 10, 2024 - 16:30 GMT

    RCC BPO and Fusion CX Announce a 1,500 Employee Capacity Expansion in Belize

    This expansion further solidifies RCC BPO and Fusion CX’s position as the largest employer in Belize, creating meaningful job opportunities nationwide. ATLANTA, GA, UNITED STATES, October 10, 2024 /⁨EINPresswire.com⁩/ -- RCC BPO, Belize's premier business process outsourcing provider, in partnership with Fusion CX, announced a significant expansion of operations in Belize with a new location on Chetumal Street, which will accommodate up to 1,500 employees. Founded in 2005 as the first BPO in Belize, …

    Distribution channels: Business & Economy, Companies ...
  • Published on August 28, 2024 - 16:00 GMT

    Fusion CX Announces Strategic Investment in RCC BPO, Belize

    Fusion CX announced the completion of strategic investment into RCC BPO, a prominent outsourcing services provider based in Belize. ATLANTA, GA, US, August 28, 2024 /⁨EINPresswire.com⁩/ -- Fusion CX, a leading provider of customer experience (CX) and business process management solutions, announced the completion of strategic investment into RCC BPO, a prominent outsourcing services provider based in Belize. This strategic investment will further expand Fusion CX's global footprint and enhance its …

    Distribution channels: IT Industry ...
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Ariful Anam
Fusion CX
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Fusion CX
3150 Holcomb Bridge, Suite 300
Norcross, Georgia, 30071
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+91 98303 29228
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Fusion CX, a transformational CX and business process outsourcing solutions provider, offers omnichannel consumer engagements in over 25 languages to over 250 clients worldwide. With a diverse global workforce of 14,000+ professionals, Fusion CX drives clients through exceptional customer service. With a portfolio of process automation solutions and services, the company leverages AI & ML to deliver next-gen customer experiences.

Customer Experience Management Company