Published on
March 27, 2019
- 10:52 GMT
94% of consumers are frustrated by disjointed experiences and poor customer journeys
LONDON, March 27, 2019 (GLOBE NEWSWIRE) -- New research launched today from Thunderhead reveals that two in five consumers (39%) would consider switching to another retailer after two bad experiences with a brand. The study surveyed 4,000 consumers in the …
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