The Newsroom of Clootrack Software Labs Inc

Clootrack Software Labs Inc Press Releases

  • Published on May 6, 2026 - 14:00 GMT

    GLP-1 data shows identity lag suppressing U.S. apparel conversion

    Apparel traffic from GLP-1 consumers is rising. Conversion is not. New VoC data from Clootrack shows that identity lag is the mechanism stalling baskets. NEW YORK, NY, UNITED STATES, May 6, 2026 /⁨EINPresswire.com⁩/ -- There is a specific kind of retail problem that does not appear in any dashboard: the customer who tries everything on and leaves empty-handed. Traffic metric: healthy. Conversion metric: soft. Standard diagnosis: assortment weakness or demand decline. For the GLP-1 consumer, that …

    Distribution channels: Beauty & Hair Care, Business & Economy ...
  • Published on April 15, 2026 - 14:15 GMT

    GLP-1 is breaking the weekly promotion model retailers built around

    New VoC data from Clootrack shows GLP-1 users shop on a 7-day pharmaceutical cycle that has no relationship to retail's weekly promotional cadence. NEW YORK, NY, UNITED STATES, April 15, 2026 /⁨EINPresswire.com⁩/ -- Retail's weekly promotion cycle was built on one assumption: consumers shop on a predictable weekly rhythm, and forecasting models calibrated to decades of that pattern work. GLP-1 medications have introduced a variable that decades of purchase data cannot account for: a …

    Distribution channels: Beauty & Hair Care, Consumer Goods ...
  • Published on February 23, 2026 - 15:58 GMT

    Sweat & Tonic Onboards Clootrack for Holistic Voice of the Customer Analytics

    The partnership brings objective, AI-driven VoC prioritization to the micro-moments that define boutique fitness loyalty. NEW YORK, NY, UNITED STATES, February 23, 2026 /⁨EINPresswire.com⁩/ -- Sweat & Tonic, Toronto’s premium boutique fitness and wellness destination, has partnered with Clootrack, the AI super agent for Voice of the Customer (VoC) analytics, to operationalize customer feedback into measurable, decision-ready improvements and outcomes. Sweat & Tonic has built its brand on …

    Distribution channels: Consumer Goods, Culture, Society & Lifestyle ...
  • Published on February 17, 2026 - 14:00 GMT

    Clootrack VoC study reveals why people singled out brands on Super Bowl Sunday

    NEW YORK, NY, UNITED STATES, February 17, 2026 /⁨EINPresswire.com⁩/ -- The Super Bowl is already saturated with brands. So the interesting signal isn’t that brands were present - it’s which ones people chose to name in their own posts, without being paid to do so. Clootrack analyzed 83,000 Super Bowl related posts from a 24-hour window around Super Bowl Sunday. From that universe, Clootrack zoomed in on posts that explicitly mentioned brands, and then removed brand-owned, sponsored, and promotional …

    Distribution channels: Business & Economy, Consumer Goods ...
  • Published on February 10, 2026 - 14:34 GMT

    2026 Men’s Denim Switching Map: Which Brands are Winning Customers & How

    New data reveals a structural break in the denim retention model: Gap and Old Navy gain on "consistency" as legacy brands leak on "durability doubt". NEW YORK, NY, UNITED STATES, February 10, 2026 /⁨EINPresswire.com⁩/ -- Men’s denim used to be the industry’s "safe harbor." For decades, C-Suite executives viewed it as a high-LTV (Lifetime Value) category defined by entrenched habits: a customer found their fit, bought their brand, and stayed put. The prevailing wisdom was that …

    Distribution channels: Banking, Finance & Investment Industry, Consumer Goods ...
  • Published on January 20, 2026 - 16:15 GMT

    Sydney Sweeney, American Eagle, and the New Rules of Brand Switching in 2026

    How attention cycles are reshaping trial, expectations, and retention. NEW YORK, NY, UNITED STATES, January 20, 2026 /⁨EINPresswire.com⁩/ -- Backlash used to be easy to interpret. A campaign triggers criticism. The internet piles on. Brands assume damage is inevitable. But in 2026, that instinct is increasingly wrong. Because outrage isn’t the outcome. Switching is. When American Eagle faced criticism tied to the Sydney Sweeney campaign in late July 2025, the public story quickly became: this will hurt the …

    Distribution channels: Banking, Finance & Investment Industry, Consumer Goods ...
  • Published on November 19, 2025 - 14:00 GMT

    Clootrack surpasses 100 Billion OpenAI Tokens, redefining AI-Powered Voice of the Customer analytics

    NEW YORK, NY, UNITED STATES, November 19, 2025 /⁨EINPresswire.com⁩/ -- Clootrack, the AI-powered customer intelligence platform used by over 150 global enterprises, today announced that its customers have collectively processed more than 100 billion OpenAI tokens, marking a defining moment in the enterprise adoption of AI-driven Voice of the Customer (VoC) analytics. The milestone follows Clootrack’s migration of its patented unsupervised thematic analysis engine to OpenAI in 2024 and the introduction of …

    Distribution channels: Banking, Finance & Investment Industry, Beauty & Hair Care ...
  • Published on November 12, 2025 - 14:00 GMT

    Mejuri partners with Clootrack to power next-gen Voice of the Customer insights

    NEW YORK, NY, UNITED STATES, November 12, 2025 /⁨EINPresswire.com⁩/ -- Mejuri, the fine-jewelry brand redefining everyday luxury, has partnered with Clootrack, the patented AI-powered customer intelligence platform, to strengthen its Voice of the Customer (VoC) capabilities and uncover real-time growth opportunities. Founded to make fine jewelry accessible for everyday wear, Mejuri has built a global following through craftsmanship, personalization, and transparency. As the brand expands, real-time …

    Distribution channels: Banking, Finance & Investment Industry, Beauty & Hair Care ...
  • Published on September 16, 2025 - 18:00 GMT

    Clootrack’s Revenue Intent Signals from VoC Analytics Now Available on Genesys AppFoundry®

    Clootrack’s revenue-intent VoC analytics combines with Genesys Cloud to surface purchase-ready signals, scale agent QA coverage, and uncover call drivers. CLAYMONT, DE, UNITED STATES, September 16, 2025 /⁨EINPresswire.com⁩/ -- Clootrack, an AI platform that transforms calls, chats, emails and other interaction data into decision-grade intelligence, today announced its Contact Center & Voice of Customer Analytics solution is now available on the Genesys AppFoundry®, a marketplace of solutions offering a …

    Distribution channels: Banking, Finance & Investment Industry, Beauty & Hair Care ...
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Clootrack Software Labs Inc
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Clootrack is an AI Super Agent that turns Voice of the Customer data into measurable business outcomes. It enables CX, product, consumer insights, marketing, and strategy teams to move from fragmented customer signals to clear, evidence-backed decisions. As survey response rates decline and feedback spreads across channels, Clootrack unifies first-party and third-party customer data into a single system. The platform analyzes 100% of customer interactions, including reviews, surveys, contact-center conversations, chat, and digital feedback, without relying on surveys alone. This delivers a complete and unbiased view of customer experience across journeys. Clootrack’s patented unsupervised thematic analysis surfaces hidden themes and experience drivers at scale without manual tagging. Goal-specific AI agents align insights directly to business KPIs to operationalize insights across outcomes such as NPS, churn, returns, product innovation speed, research efficiency, and contact-center performance. A reasoning layer explains what changed, why it changed, and where teams should act, with evidence. AI Decision Digest summarizes what matters, why it happened, and what to do next, with full traceability to source data. Organizations using Clootrack have reported: - 14–18% improvement in NPS - 9–18% reduction in e-commerce returns - Up to 35% reduction in churn - 3× faster product insights - 14× faster research execution - 10–15% reduction in contact-center AHT Clootrack delivers 98%+ analysis accuracy, supports 55+ languages, integrates with 1,000+ enterprise data sources, and is trusted by 150+ global enterprises across retail, SaaS, banking, healthcare, consulting, and private equity. The platform has processed 100+ billion customer feedback tokens using OpenAI infrastructure for real-world Voice of the Customer workloads.

Clootrack Software Labs Inc