You may have had property damage due to broken pipes, downed power lines, and fallen branches.

If your pipes burst, turn off your main water valve immediately. Make sure to clean and dry areas that got wet. Don’t touch power lines, and call your utility company if there are fallen lines on or near your property.

*️⃣  For more detailed information, visit our Residential Property Claims Information page.

How do I prevent further damage?

It’s important to check with your company and verify that you can proceed with next steps for repairs, disposal or anything related to the damage that may be covered by your insurance. Keep receipts, take photos or videos, and document any communication with your insurer.

• Not all water leaks are going to be as obvious as a burst pipe. Do a thorough inspection of your home to look for any small leaks (such as around pipe fittings and behind appliances). It’s important to repair minor leaks before they cause extensive damage.
• Cover any damage to your roof or outside walls to protect your property.
• Make sure to move construction and repair debris away from your property, it can attract pests, grow mold or rot, and pose a hazard to people or other property. Dispose of debris properly, and keep any receipts associated with debris removal.
• If you notice mold damage, it’s important to contact your insurance company ASAP. Ask if you have coverage and what the next steps are.

How do I start the claim-filing process?