As North Dakota transitions to Infinite Campus, here are some recent questions from the field, along with answers to keep you informed.

Q: What is the scope of support Infinite Campus will provide to LEAs post-implementation?
A: After implementation, your support journey continues with a seamless transition to the Infinite Campus SIS Support Team. This team consists of highly knowledgeable experts with advanced troubleshooting skills, ready to assist you with SIS-related needs.

Each LEA will designate 2-3 Authorized Contacts who can submit support cases through the online portal or by calling the helpline.

Learn more about Infinite Campus Customer Support

Additionally, every LEA will be assigned a Client Relationship Manager (CRM)—your dedicated advocate within Infinite Campus. Your CRM will:

• Schedule user group meetings
• Provide strategic recommendations
• Help you maximize the value of Infinite Campus
• And much more!

Meet your Infinite Campus Client Relationship Manager, Scott Sinclair.

Q: Is there granular access to different registration types, specifically "new to district" (or transferred out and returning) vs annual updates of continued students?
A: Infinite Campus Online Registration does not have granular access controls for our application processing tools. A level of control that can be used through the application processing tools that have filtering capabilities that can be used to differentiate between application types.