This comprehensive evaluation of the ILO’s response in addressing the COVID-19 pandemic does not only show how the organization performed during the crisis but also provides the only full and objective account of this chapter in ILO’s history. The independent, high-level, evaluation documents what worked well and where challenges were faced both at the institutional and substantive response level. As such it provides analysis that will be critical to ensuring that the ILO is well positioned to meet challenges posed by future crises.