ISO 20000 training improves IT Service Management
/EINPresswire.com/ IT Governance Ltd, the global leader in IT Service Management (ITSM) and ISO 20000-related training, books and tools, has reported that it has seen a rapid uptake of places on the ISO 20000 Practitioner Certificate Course in the past few months. The company believes that this is due to increased awareness of the benefits of implementing an ISO/IEC 20000 within organisation, as well as, the excellent reputation of the tutor . Last minute bookings on the three-day ISO 20000 Practitioner Certificate Course are currently being taken. The course will take place from 31 October to 2 November in London and delegates will save £100 if they book now (www.itgovernance.co.uk/products/2134).
ISO/IEC 20000 is an important international standard for IT service providers. Implementing ISO 20000 not only improves the processes and practices within an organisation, but it also reassures customers that the company is efficient, reliable and trustworthy. Organisations that are ISO/IEC 20000 certified can expect to see more repeat business due to improved customer experience.
The ISO 20000 Practitioner Certificate Course is ideal for all IT(SM) practitioners who assist organisations in preparing for audit/certification to ISO 20000 (www.itgovernance.co.uk/products/2134).
The three-day ISO 20000 Practitioner Certificate Course (www.itgovernance.co.uk/products/2134) combines theory and practice in an engaging way. It covers the interpretation and application of the ISO 20000 standard and enables delegates to develop the service management capability of an organisation and assess its readiness for certification. Delegates who pass the test at the end of the course are awarded an APMG-accredited ISO 20000 Practitioner Certificate.
Alan Calder, CEO of IT Governance, comments, "Increasingly customers look for suppliers with ISO/IEC 20000 certification as it provides them with extent of reassurance. An ISO 20000 training course must ensure that the attendees understand what it takes to implement the standard and, more importantly, are able to apply the knowledge acquired to their organisations. Our training course delivers this. The feedback received from previous delegates is a testimony to the practicality of the subjects covered and the excellent trainer."
Delegates who attend the ISO 20000 Practitioner Certificate Course (www.itgovernance.co.uk/products/2134) are also encouraged to buy a copy of the ITSM, ITIL(R) & ISO 20000 Implementation Toolkit which contains all the important documentation necessary for ISO 20000 implementation (www.itgovernance.co.uk/products/3370). Using the knowledge acquired during the training course, customers will save time with the fit-for-purpose templates of policies and procedures, whilst focusing on the implementation process itself. Certainly, the course, combined with the ITSM, ITIL(R) & ISO/IEC 20000 Implementation Toolkit, will accelerate any organisation's ISO 20000 certification project. A demo version of the toolkit can be downloaded from here: www.itgovernance.co.uk/download/ISO20000-Demo-Form.htm.
Organisations can book delegates onto this course online: www.itgovernance.co.uk/products/2134. Course places can also be booked directly with the friendly, helpful IT Governance service centre team on telephone number +44 (0)845 070 1750. Larger organisations can make bookings or purchases with a purchase order, either by telephone or by e-mail, to servicecentre@itgovernance.co.uk. We welcome overseas delegates on all our courses and can provide guidance on travel and hotel arrangements.
ISO/IEC 20000 is an important international standard for IT service providers. Implementing ISO 20000 not only improves the processes and practices within an organisation, but it also reassures customers that the company is efficient, reliable and trustworthy. Organisations that are ISO/IEC 20000 certified can expect to see more repeat business due to improved customer experience.
The ISO 20000 Practitioner Certificate Course is ideal for all IT(SM) practitioners who assist organisations in preparing for audit/certification to ISO 20000 (www.itgovernance.co.uk/products/2134).
The three-day ISO 20000 Practitioner Certificate Course (www.itgovernance.co.uk/products/2134) combines theory and practice in an engaging way. It covers the interpretation and application of the ISO 20000 standard and enables delegates to develop the service management capability of an organisation and assess its readiness for certification. Delegates who pass the test at the end of the course are awarded an APMG-accredited ISO 20000 Practitioner Certificate.
Alan Calder, CEO of IT Governance, comments, "Increasingly customers look for suppliers with ISO/IEC 20000 certification as it provides them with extent of reassurance. An ISO 20000 training course must ensure that the attendees understand what it takes to implement the standard and, more importantly, are able to apply the knowledge acquired to their organisations. Our training course delivers this. The feedback received from previous delegates is a testimony to the practicality of the subjects covered and the excellent trainer."
Delegates who attend the ISO 20000 Practitioner Certificate Course (www.itgovernance.co.uk/products/2134) are also encouraged to buy a copy of the ITSM, ITIL(R) & ISO 20000 Implementation Toolkit which contains all the important documentation necessary for ISO 20000 implementation (www.itgovernance.co.uk/products/3370). Using the knowledge acquired during the training course, customers will save time with the fit-for-purpose templates of policies and procedures, whilst focusing on the implementation process itself. Certainly, the course, combined with the ITSM, ITIL(R) & ISO/IEC 20000 Implementation Toolkit, will accelerate any organisation's ISO 20000 certification project. A demo version of the toolkit can be downloaded from here: www.itgovernance.co.uk/download/ISO20000-Demo-Form.htm.
Organisations can book delegates onto this course online: www.itgovernance.co.uk/products/2134. Course places can also be booked directly with the friendly, helpful IT Governance service centre team on telephone number +44 (0)845 070 1750. Larger organisations can make bookings or purchases with a purchase order, either by telephone or by e-mail, to servicecentre@itgovernance.co.uk. We welcome overseas delegates on all our courses and can provide guidance on travel and hotel arrangements.
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