IT Governance launches expanded portfolio at Service Desk & IT Support Show
/EINPresswire.com/ IT Governance, the single source provider of a comprehensive range of ITIL, ISO20000 and ITSM resources, is launching a new range of products at the annual Service Desk & IT Support Show 2012. The show takes place at Earls Court in London on 24th and 25th April 2012. IT Governance staff will be on hand on Stand 936 to provide visitors with guidance and advice on ITSM best practice solutions.
Alan Calder, CEO of IT Governance, says, "We are looking forward to the Service Desk & IT Support Show where we will be demonstrating our expanded portfolio of bespoke resources. IT service management has become a main focus area for service providers. Over the last 12 months we have concentrated our efforts on developing fit-for purpose resources to help IT professionals adopt ITIL and ISO20000 best practice and improve efficiency."
The highlights from IT Governance this year are: ITIL & ISO/IEC 20000 Implementation Toolkit, ITSM Iron Triangle: Incidents, Changes and Problems and Illustrating PRINCE2: Project management in real terms. All new products will be on display on Stand 936.
The ITIL & ISO/IEC 20000 Implementation Toolkit is a major product re-launch to incorporate the recent ITIL updates. The toolkit is now completely up-to-date with ITIL 2011 and has been awarded official ITIL licensed product status, approved by APMG, the official ITIL Accreditor. Find out more here: www.itgovernance.co.uk/products/3370.
'ITSM Iron Triangle: Incidents, Changes and Problems' demonstrates how ITIL best practice can ensure the success of your IT process implementation projects. It is based on real-life, up-to-date situations and offers vital strategies to implement the most important aspects of ITIL into your business and to tailor them to your organisation's particular needs. More information on the book is available here: www.itgovernance.co.uk/products/3721.
'Illustrating PRINCE2: Project management in real terms' provides a step-by-step guide that breaks down the PRINCE2(R) methodology into bite-size chunks, giving clear explanations and practical illustrations in each section. It will show readers how to effectively apply the principles, themes and processes of PRINCE2 to their project. Find out more here: www.itgovernance.co.uk/products/3732.
The IT Governance staff on Stand 936 will offer advice on the company's popular training courses including COBIT 5 Foundation training (www.itgovernance.co.uk/products/2295) and the APMG-accredited ISO/IEC 20000 Practitioner Certificate Course (www.itgovernance.co.uk/products/2134).
For more information you can contact the friendly, helpful IT Governance service centre team on telephone number 0845 070 1750 or by e-mail servicecentre@itgovernance.co.uk.
- Ends -
FOR FURTHER INFORMATION
Desi Aleksandrova Marketing Executive
+44 (0) 845 070 1750
daleksandrova@itgovernance.co.uk
NOTES TO EDITORS
IT Governance Ltd is the one-stop shop for books, tools, training and consultancy for Governance, Risk Management and Compliance. It is a leading authority on data security and IT governance for business and the public sector. IT Governance is 'non-geek', approaching IT issues from a non-technology background and talking to management in its own language. Its customer base spans Europe, the Americas, the Middle East and Asia. More information is available at www.itgovernance.co.uk.
Alan Calder, CEO of IT Governance, says, "We are looking forward to the Service Desk & IT Support Show where we will be demonstrating our expanded portfolio of bespoke resources. IT service management has become a main focus area for service providers. Over the last 12 months we have concentrated our efforts on developing fit-for purpose resources to help IT professionals adopt ITIL and ISO20000 best practice and improve efficiency."
The highlights from IT Governance this year are: ITIL & ISO/IEC 20000 Implementation Toolkit, ITSM Iron Triangle: Incidents, Changes and Problems and Illustrating PRINCE2: Project management in real terms. All new products will be on display on Stand 936.
The ITIL & ISO/IEC 20000 Implementation Toolkit is a major product re-launch to incorporate the recent ITIL updates. The toolkit is now completely up-to-date with ITIL 2011 and has been awarded official ITIL licensed product status, approved by APMG, the official ITIL Accreditor. Find out more here: www.itgovernance.co.uk/products/3370.
'ITSM Iron Triangle: Incidents, Changes and Problems' demonstrates how ITIL best practice can ensure the success of your IT process implementation projects. It is based on real-life, up-to-date situations and offers vital strategies to implement the most important aspects of ITIL into your business and to tailor them to your organisation's particular needs. More information on the book is available here: www.itgovernance.co.uk/products/3721.
'Illustrating PRINCE2: Project management in real terms' provides a step-by-step guide that breaks down the PRINCE2(R) methodology into bite-size chunks, giving clear explanations and practical illustrations in each section. It will show readers how to effectively apply the principles, themes and processes of PRINCE2 to their project. Find out more here: www.itgovernance.co.uk/products/3732.
The IT Governance staff on Stand 936 will offer advice on the company's popular training courses including COBIT 5 Foundation training (www.itgovernance.co.uk/products/2295) and the APMG-accredited ISO/IEC 20000 Practitioner Certificate Course (www.itgovernance.co.uk/products/2134).
For more information you can contact the friendly, helpful IT Governance service centre team on telephone number 0845 070 1750 or by e-mail servicecentre@itgovernance.co.uk.
- Ends -
FOR FURTHER INFORMATION
Desi Aleksandrova Marketing Executive
+44 (0) 845 070 1750
daleksandrova@itgovernance.co.uk
NOTES TO EDITORS
IT Governance Ltd is the one-stop shop for books, tools, training and consultancy for Governance, Risk Management and Compliance. It is a leading authority on data security and IT governance for business and the public sector. IT Governance is 'non-geek', approaching IT issues from a non-technology background and talking to management in its own language. Its customer base spans Europe, the Americas, the Middle East and Asia. More information is available at www.itgovernance.co.uk.
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