Podcast: Using Standardized Performance Metrics to Enhance the Charter Industry, Part 1
May 13, 2024
There is a growing trend among charter operators, fractional companies and jet card providers to track and publish key performance indicators, or KPIs, to assist clients in finding the right company for their needs. But what elements should be measured? “The first thing that’s important when looking at a dataset is to understand what data you are evaluating and what is it telling you,” notes Travis Kuhn with ARGUS International. “We have copious amounts of data that are available to us every single day, but what pieces do I need to look at, why do I need to look at them and how are they going to be beneficial to me?”
In this first half of a two-part episode, NBAA “Flight Plan” host Rob Finfrock speaks with:
- Doug Gollan, president and editor in chief of Private Jet Card Comparisons
- Travis Kuhn, senior vice president for software at ARGUS International
- Matthew Liotta, CEO of The Volato Group
May 6, 2024
The NBAA Management Guide is widely regarded as the industry's how-to manual and the latest revision published earlier this year was virtually a complete overhaul that now aligns with NBAA's Certified Aviation Manager program.
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Runway excursions are the leading cause of accidents in turbine business aircraft operations. NBAA's Domestic Operations Committee recently updated the association's safety resource, Reducing Runway Excursions in Business Aviation, with additional tips for operators to avoid these events.
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Business aircraft pilots often utilize their annual Part 61.58 recurrent checkride to not only demonstrate their proficiency in required flight maneuvers, but also as an opportunity to train on specific operational scenarios.
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Consultancies estimate that recent operator requests for guidance on developing safety management systems are up by double digits. What SMS elements are they focusing on?
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