Make sure your IT measures up with the new pocket guide available from IT Governance
/EINPresswire.com/ IT Governance is delighted to announce that Measuring your IT: Identifying the metrics that matter, published by its specialist publishing arm, ITGP, is now available to purchase through all its online bookstores. This excellent pocket guide brings together client and provider perspectives on IT, outlining a set of common measures that both sides can relate to. The guide is available to order from www.itgovernance.co.uk/products/3949.
Does your IT measure up? What do you measure? How and when do you take those measurements? Who does the measuring? And what do you do with the measurements once you've taken them? Enlivened with comments from business and provider personnel about their respective needs, challenges and tribulations, this fantastic pocket guide will help readers understand, assess and improve their IT, by gaining the answers to such questions.
Seeking to emphasise the importance of meeting the needs of IT users and the role that measurement can play in achieving that goal effectively, Measuring your IT: Identifying the metrics that matter is aimed at anyone who wants a better understanding of IT measurement. Through its "both sides of the fence" case studies, this pocket guide helps to foster a better understanding between business managers and users (who depend on IT) and IT providers (who make a living from supplying IT services).
Chris Evans, ITSM Specialist comments, '… it's packed full of information and hits you with it right from the start, in a direct way that gives you what you need without digging. It is only a pocket guide, but feels 'bigger' based on the content and, the fact that it is small does not detract from the importance of the fact that I read the whole thing in one sitting - a sure-fire indicator to me of the worth of the book.'
Measuring your IT: Identifying the metrics that matter is written by John Stewart, who has nearly 40 years' experience as a public servant, initially as an IT adviser to several UK universities, and then working at the UK Government IT agency (CCTA) where he founded and led the early development of ITIL(R) and instigated the development of PRINCE2(R). John uses this experience and the copious amount of knowledge this has given him, to cover the following key areas in this excellent guide:
• Why IT measurement is necessary and how it relates to other performance assessments and monitors, such as audits, KPIs and health checks.
• How IT measurement differs from the perspective of the client business and the IT provider, and the common ground between the two.
• If you're a client business, you want to know if the time, effort and money being spent on IT are in line with industry norms. And you'll want to ensure that your IT is meeting the needs of the organisation and its users while contributing to the overall success of the business.
• If you're an IT provider, you need to know that your resourcing is as efficient as possible, your client charges are competitive, and that your offerings are well received by the client.
John adds, 'This guide is unique in its in coverage, catering for both client and provider. If you're on the client side, it will help you get the best out of your IT and, for the IT provider, it will help you to give your customers the best value for money.'
Alan Calder, CEO of IT Governance says, 'Despite the obvious benefits, people still need to be told the value of measurement in IT. They have trouble identifying what should be measured - when, and who should be doing the measuring, but now with the publication of Measuring your IT: Identifying the metrics that matter they will no longer struggle. John Stewart has a wealth of experience and this is evident in the writing of this exemplary pocket guide and the knowledge and guidance provided. It truly will enable readers to assess and improve, making sure that their IT measures up.'
Measuring your IT: Identifying the metrics that matter can be purchased in multiple formats from:
www.itgovernance.co.uk/products/3949 (UK) for £19.95 www.itgovernanceusa.com/product/2604.aspx (US) for $19.95 and www.itgovernance.eu/p-939.aspx (EU) for €19,95.
- Ends -
FOR FURTHER INFORMATION
Desi Aleksandrova Marketing Executive
+44 (0) 845 070 1750
daleksandrova@itgovernance.co.uk
NOTES TO EDITORS
IT Governance Ltd is the single-source provider of books, tools, training and consultancy for IT governance, risk management and compliance. It is a leading authority on data security and IT governance for business and the public sector. IT Governance is 'non-geek', approaching IT issues from a non-technology background and talking to management in its own language. Its customer base spans Europe, the Americas, the Middle East and Asia. More information is available at www.itgovernance.co.uk.
Does your IT measure up? What do you measure? How and when do you take those measurements? Who does the measuring? And what do you do with the measurements once you've taken them? Enlivened with comments from business and provider personnel about their respective needs, challenges and tribulations, this fantastic pocket guide will help readers understand, assess and improve their IT, by gaining the answers to such questions.
Seeking to emphasise the importance of meeting the needs of IT users and the role that measurement can play in achieving that goal effectively, Measuring your IT: Identifying the metrics that matter is aimed at anyone who wants a better understanding of IT measurement. Through its "both sides of the fence" case studies, this pocket guide helps to foster a better understanding between business managers and users (who depend on IT) and IT providers (who make a living from supplying IT services).
Chris Evans, ITSM Specialist comments, '… it's packed full of information and hits you with it right from the start, in a direct way that gives you what you need without digging. It is only a pocket guide, but feels 'bigger' based on the content and, the fact that it is small does not detract from the importance of the fact that I read the whole thing in one sitting - a sure-fire indicator to me of the worth of the book.'
Measuring your IT: Identifying the metrics that matter is written by John Stewart, who has nearly 40 years' experience as a public servant, initially as an IT adviser to several UK universities, and then working at the UK Government IT agency (CCTA) where he founded and led the early development of ITIL(R) and instigated the development of PRINCE2(R). John uses this experience and the copious amount of knowledge this has given him, to cover the following key areas in this excellent guide:
• Why IT measurement is necessary and how it relates to other performance assessments and monitors, such as audits, KPIs and health checks.
• How IT measurement differs from the perspective of the client business and the IT provider, and the common ground between the two.
• If you're a client business, you want to know if the time, effort and money being spent on IT are in line with industry norms. And you'll want to ensure that your IT is meeting the needs of the organisation and its users while contributing to the overall success of the business.
• If you're an IT provider, you need to know that your resourcing is as efficient as possible, your client charges are competitive, and that your offerings are well received by the client.
John adds, 'This guide is unique in its in coverage, catering for both client and provider. If you're on the client side, it will help you get the best out of your IT and, for the IT provider, it will help you to give your customers the best value for money.'
Alan Calder, CEO of IT Governance says, 'Despite the obvious benefits, people still need to be told the value of measurement in IT. They have trouble identifying what should be measured - when, and who should be doing the measuring, but now with the publication of Measuring your IT: Identifying the metrics that matter they will no longer struggle. John Stewart has a wealth of experience and this is evident in the writing of this exemplary pocket guide and the knowledge and guidance provided. It truly will enable readers to assess and improve, making sure that their IT measures up.'
Measuring your IT: Identifying the metrics that matter can be purchased in multiple formats from:
www.itgovernance.co.uk/products/3949 (UK) for £19.95 www.itgovernanceusa.com/product/2604.aspx (US) for $19.95 and www.itgovernance.eu/p-939.aspx (EU) for €19,95.
- Ends -
FOR FURTHER INFORMATION
Desi Aleksandrova Marketing Executive
+44 (0) 845 070 1750
daleksandrova@itgovernance.co.uk
NOTES TO EDITORS
IT Governance Ltd is the single-source provider of books, tools, training and consultancy for IT governance, risk management and compliance. It is a leading authority on data security and IT governance for business and the public sector. IT Governance is 'non-geek', approaching IT issues from a non-technology background and talking to management in its own language. Its customer base spans Europe, the Americas, the Middle East and Asia. More information is available at www.itgovernance.co.uk.