The ICRC works alongside families of the missing, offering different type of support (mental health and psychosocial, economic, orientation, referring them to relevant service providers) and facilitating the search for answers (for which, the ICRC collects information from families and open a case to do a follow-up with concerned actors). In addition, the ICRC raises awareness of the importance to prevent new disappearances, clarify the fate and whereabouts of missing persons, and support their families with relevant stakeholders, including authorities, NGOs, and other actors.