EUROC explains new activities affecting former timeshare owners in Europe
Through the operation of a Support Hub for timeshare members in Europe, EUROC has identified a concerning trend affecting former timeshare members.
Some of the companies reported as making contact with former timeshare members are using tactics such as offering home visits to check paperwork and commence investigations. These meetings are organised by third-party marketing companies, and the people who attend the meetings claim to work for organisations with contract disputes and legal experience. Reference is also being made to the impact of COVID-19, with organisations claiming that the pandemic affected the efficient management of administration for departing timeshare members.
EUROC's initial investigations indicate that the individuals who contacted the Support Hub were indeed legitimately exited from their timeshares and hold the necessary verification documents. Furthermore, these individuals do not recall authorising third-party organisations to contact them.
In light of this developing trend, EUROC Limited advises all former timeshare members to take the following precautions:
1. Safeguard Their Documentation
Retain all timeshare exit paperwork in a secure location.
2. Exercise Caution With Unknown Companies
If ex-timeshare members are contacted by an unfamiliar organisation regarding their timeshare exit, they should exercise extreme caution.
3. Verify with Original Provider
If ex-timeshare members have any concerns or doubts, they should contact their former timeshare provider (or their associated trustees) for reassurance and verification of their legitimate exit.
4. Report Suspicious Activity
If timeshare owners are contacted without their consent, or if an organisation's conduct raises concerns about potential fraud, the consumer should liaise with Action Fraud and the Information Commissioner's Office.
EUROC Limited is committed to assisting former timeshare members in navigating these challenges. If ex-timeshare members in Europe require further assistance or clarification, they should not hesitate to contact the EUROC Timeshare Support Hub.
Bill Johnston
Euroc Limited
+ +44 20 3582 2345
email us here
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