How Late or Bad Deliveries Hurt Brands and What to Do About It
AxleHire ePaper quantifies the impact of late or bad deliveries and provides tips for driving brand loyalty through a differentiated delivery experience.
Quick, free deliveries without any issues can be challenging for eCommerce brands to deliver on lofty customer expectations while keeping delivery costs down.”
BERKELEY, CA, UNITED STATES, November 15, 2023 /EINPresswire.com/ -- AxleHire, an expedited, urban last-mile delivery provider, today released a new ePaper quantifying the impact of late or bad deliveries on e-Commerce brands. The ePaper also provides helpful tips so brands can both differentiate themselves and drive brand loyalty through a premium delivery experience. — Raj Ramanan, CEO of AxleHire
The ePaper helps brand managers, customer experience (CX) leaders, and shipping and logistics experts understand:
The impact of late or bad deliveries on a brand’s reputation and brand loyalty;
How brands can differentiate themselves by providing a superior end-to-end customer experience that extends from online shopping to doorstep delivery;
How technology can optimize deliveries and improve the overall customer experience while still keeping costs competitive; and,
How deliveries can be made more environmentally sustainable while still meeting or exceeding customer expectations for speed, cost, and reliability.
“Customers want their orders shipped quickly, for free, and without any issues. However, it can be challenging for eCommerce brands to deliver on lofty customer expectations while keeping delivery costs down,” said Raj Ramanan, CEO of AxleHire. “Brands need optimized delivery strategies that improve service quality while controlling costs, the ability to closely monitor and track doorstep deliveries, and an overall delivery experience that delights customers and drives loyalty.”
Download the ePaper here.
About AxleHire
AxleHire is an expedited, urban last-mile delivery service that helps brands meet and exceed customer expectations by providing a superior same- and next-day delivery experience. AxleHire leverages purpose-built technology and a gig driver fleet to drive transformative outcomes that catalyze customers’ brand growth. Logistics teams can now provide a differentiated delivery experience at a competitive cost, overcoming the limitations of legacy delivery providers. AxleHire operates in urban areas across the U.S., enabling high-volume shippers to consistently cater to the rising needs and expectations of their customers. For more information, please visit axlehire.com.
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Kali Myrick
Activa PR for AxleHire
+1 503-580-4645
kali@activapr.com
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