Electronic Bill Presentment and Payment Market Expected to Reach USD 26,614.0 million by 2030 – Astute Analytica

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Companies employ the electronic bill presentment and payment (EBPP) procedure to obtain payments online using resources like the Internet, direct dial access, and automated teller machines (ATMs).
Factors Affecting Market Growth
Growing application of contactless payments
Contactless payments are becoming increasingly popular with customers, especially the younger generation, thanks to the quick development of card payment technology and the widespread adoption of real-time payments, cryptocurrencies, and P2P mobile payments. E-commerce players also embrace contactless payment methods. For instance, the international e-commerce business Amazon.com has developed the Amazon One PoS terminal, a contactless device that scans the palm.
Rising comfort and convenience of online transactions
The expanding use of e-bill payment systems is being driven by the growing confidence of billers and consumers in the transparency, ease, flexibility, and time savings provided by online transactions. Additionally, the popularity of e-payment methods is expanding as a result of the increasing use of smartphones and simple access to online services. The number of online transactions climbed by 104% from 2020 to 2021, according to the (Covid) Era of Rising Fintech (ERF) report from Razorpay, a provider of payment solutions, with the food and beverage industry playing the largest role.
Insufficient coordination problems with banks and the existence of traditional bill payment methods
In a number of developing and poor nations, traditional bill payment methods like cheques and paper bills continue to make up a sizable portion of all transactions. Because they are concerned about becoming victims of fraud and data breaches while utilizing third-party websites to pay their bills, some consumers still prefer to maintain printed copies of their bill payment receipts. Large billers are gradually converting to a consolidated EBPP model, nevertheless. The efficient processing of e-bill payments is further hampered by factors like low internet penetration and frequent power outages in a number of emerging and undeveloped nations.
Growing Technological Innovations
Global demand for EBPP services is rising owing to the technological improvements that make these services easier to acquire and more convenient. For instance, Bottomline Technologies provides a number of technology-driven applications utilizing cutting-edge digital banking technologies, such as sophisticated cashiering, self-service platforms for client engagement, and reporting and compliance tools. In order to make paying bills quicker and easier, some industry participants have launched solutions with chatbots and AI functionalities.
Impact Analysis of COVID-19
Before the COVID-19 pandemic had started, EBPP was quickly becoming one of the most viable alternatives to mobile operators and billers, particularly for companies searching for creative ways to cut operating expenses. However, the COVID-19 pandemic saw a sharp increase in demand for EBPP solutions. The preference of consumers for online payment and billing systems over offline channels has increased due to factors like the fear of catching an infection by touching invoices and receipts and travel restrictions. This resulted in the customer base and transaction volumes of EBPP billers growing exponentially.
Segmentation Summary
By EBPP Type
In 2021, the biller-direct segment maintained the lion's share of 62.8% in the global market. The Biller-direct concept has benefits including innovative and economical methods of informing customers of pending bills. In comparison to conventional bill payment methods, the model also offers a more dependable and effective delivery system for both bill distribution and payment receipts. The billing model makes it easier for billers to stay in touch with their clients because they have control over how the bill is displayed online. Contrarily, the consolidated EBRP model carried a share of 37.2% in the market in 2021.
By Bill Type
In 2021, the phone bill segment accounted for the maximum market share of 39.1%. Approximately 63% of the world's population, or more than 5 billion people, have access to the internet. The World Bank estimates that in 2020 there will be 104 mobile cellular subscriptions for every 100 persons worldwide.
By Payment Channel
During 2022-2030, the mobile app and wallets segment will project a CAGR of 10.1%, and the segment held the highest share of 49.8% in 2021. By enabling simple and quick payments without the use of actual credit and debit cards, user-friendly mobile wallets and applications have changed the payments environment over the past ten years.
By Industry
In 2021, the FMCG and F&B segment dominated the global industry with a share of 17%. However, the HoReCa & QSRs segment will record the highest rate of 10.8%. FMCG products are widely viewed as a dependable source of income because they are sold in big quantities.
However, the hotel sector had already begun to experience a rise in online ordering and delivery before the COVID-19 outbreak. The value of the global food delivery market has increased thrice since 2017 to US$ 150 billion. Third-party delivery services like Uber Eats and Door Dash dominate the market. The largest fast-food companies have developed their own billing and payment systems.
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Regional Summary
Although North America presently holds a 41.4% share of the market, the Asia Pacific region has enormous development potential over the course of the projection period. Due to significant government backing for online payment platforms, the Asia Pacific regional market is likely to have a lucrative CAGR of 10.2% between 2022 and 2030. For instance, the Reserve Bank of India declared in June 2022 that universal payment interface accounts and RuPay credit cards would be able to be linked.
The Chinese government has also launched a number of initiatives to boost card payments, collaborating with card issuers and programs. One of these initiatives was the repeal of the upper and lower credit card interest rate caps, effective January 1, 2021. In the past, values fluctuated between 12.78% and 18.25%.
Prominent Players
The well-known competitors in the global electronic bill presentment and payment (EBPP) market are:
Pagero AB
ACI Worldwide Inc.
MasterCard
Bottomline Technologies, Inc.
Fiserv, Inc.
Communications Data Group, Inc.
PayPal, Inc.
CSG Systems International, Inc.
Striata
CyberSource Corporation
Sorriso Technologies, Inc.
ebpSource Limited (UK)
SIX Payment Services Ltd.
Enterprise jBilling Software Ltd.
Jopari Solutions, Inc.
Jack Henry & Associates, Inc.
Segmentation Outline
The global electronic bill presentment and payment (EBPP) market segmentation focuses on EBPP Type, Bill Type, Payment Channel, Industry, and Region.
By EBPP Type
Biller-Direct EBPP
Consolidated EBPP
By Bill Type
Phone Bills
Electric Bill Payment
Gas Bill Payment
Other Expenses (DTH, Entertainment, etc.)
By Payment Channel
Mobile apps and wallets
Websites
Interactive Voice Response (IVR)
Kiosk
Others
By Industry
FMCG & F&B
BFSI
IT & Telecom
Retail
HoReCa & QSRs
Healthcare
Apparel and Footwear
Media & Entertainment
Manufacturing
Education
Others
By Region
North America
U.S.
Canada
Mexico
Europe
Western Europe
UK
Germany
France
Italy
Spain
Rest of Western Europe
Eastern Europe
Poland
Russia
Rest of Eastern Europe
Asia Pacific
China
India
Japan
Australia & New Zealand
South Korea
ASEAN
Rest of Asia Pacific
Middle East & Africa (MEA)
Saudi Arabia
South Africa
UAE
Rest of MEA
South America
Argentina
Brazil
Rest of South America
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About Astute Analytica
Astute Analytica is a global analytics and advisory company that has built a solid reputation in a short period, thanks to the tangible outcomes we have delivered to our clients. We pride ourselves in generating unparalleled, in-depth, and uncannily accurate estimates and projections for our very demanding clients spread across different verticals. We have a long list of satisfied and repeat clients from a wide spectrum including technology, healthcare, chemicals, semiconductors, FMCG, and many more. These happy customers come to us from all across the Globe. They are able to make well-calibrated decisions and leverage highly lucrative opportunities while surmounting the fierce challenges all because we analyze for them the complex business environment, segment-wise existing and emerging possibilities, technology formations, growth estimates, and even the strategic choices available. In short, a complete package. All this is possible because we have a highly qualified, competent, and experienced team of professionals comprising business analysts, economists, consultants, and technology experts. In our list of priorities, you-our patron-come at the top. You can be sure of best cost-effective, value-added package from us, should you decide to engage with us.
Aamir Beg
Astute Analytica
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