Lithuania’s abundance of talent was also considered an advantage when the decision to pursue transformation was taken. Many profesionalas are ambitious and goal-oriented. Furthermore, their English proficiency allows them to effortlessly integrate into the global market.

“Today we are witnessing a new stage of our team’s development. As a result, we are seeking professionals who already know what project management is, have experience of working with multiple countries at the same time and can utilise their knowledge to help the entire group create change and innovative solutions,” said. Barevičiūtė-Kryževičienė.

Intrum GBS HR and Administration Director Lina Gelumbauskaitė claims The Intrum Group provides a multicultural workplace, an international career, and continuous professional growth and development to its existing and prospective employees.

“Even though we are actively seeking new hires, we also have a rapid career growth inside the company. Our ongoing learning and reflective practices as well as talent programs help to identify and nurture the best talents. This way, we open global career opportunities for our employees,” said Gelumbauskaitė.

According to Elijus Čivilis, the head of Invest Lithuania, the case of Intrum shows that the GBS sector in Lithuania has evolved and is ready to move to a new level. “When international organisations entrust complex functions to specialists working in Lithuania, we can attest to the quality of the country’s talent pool. Lithuanian teams and divisions strategically help create change for the whole organisation,” said Čivilis.

About Intrum Group

Intrum has wide-ranging expertise in debt collection services, operating in 24 European countries and Latin America (Brazil). With more than 10,000 experienced employees in the group, Intrum combines analytics with digital innovation creating new, bespoke services. The company provides a wide range of services, including operations, investments, finance, business analytics, accounts receivable management and others.