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Compuware Changepoint Named Recognized Innovator In Service Economics

October 21, 2009 (FinancialWire) — Compuware Corp. (NASDAQ: CPWR) has been named a Fall 2009 Recognized Innovator winner by the Association for Services Management International (AFSMI), the Service & Support Professionals Association and the Technology Professional Services Association .

Compuware Changepoint, honored for Innovation in Service Economics, was featured at Technology Services World TODAY in Las Vegas. A panel of judges, including industry experts and AFSMI, SSPA, TPSA members, selected Recognized Innovators.

The associations’ Services 50 Study documents the rise of services revenue for large high-tech companies to more than 70 percent of revenue for software firms and a third of revenues for hardware firms. While this trend means that service and support enjoy more visibility and influence with company executives and Wall Street analysts, it also means that service executives are eager to identify new sources of revenue. As the winner in the Innovation in Service Economics category, Compuware was honored for successfully leveraging its technology and services to generate incremental services revenue and lower operational costs.

Compuware Changepoint PSA provides a single business management solution designed to automate and integrate the processes of services organizations — at every stage of an engagement. With Changepoint PSA, professional service organizations support key service delivery processes, easily pinpointing areas for improvement and tracking critical service performance metrics. Compuware Changepoint also provides greater resource utilization, improved financial control and analysis and increased customer satisfaction.

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