September 14, 2009 (FinancialWire) — SoundBite Communications, Inc. (NASDAQ: SDBT) introduced a new proactive customer communications solution for mortgage servicers participating in the Making Home Affordable loan modification program. The federal program is part of the Obama Administration’s comprehensive plan to stabilize the U.S. housing market. SoundBite’s MHA Accelerator solution quickly advances the loan modification process and ensures on-time trial payments, resulting in lower operating costs and an increase in the number of loan modifications started.

The Administration’s monthly report on servicer performance reveals that only seven servicers currently involved in the program are reporting greater than 10 percent of their eligible loan modifications have begun. The Administration has asked servicers to accelerate implementation to achieve a cumulative 500,000 trial modifications started by November 1, 2009. This more than doubles the number of trial modifications started in the first five months of the program.

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