EVA Air selects APEX(TM) - Kale's industry-standard proration solution
Taiwan, 22nd November 2006: APEX(TM), Kale's industry-standard proration solution, has once again proved itself to be the best-of-breed proration solution globally. EVA Airways Corporation has selected APEX(TM) for automating passenger ticket proration. Kale has commenced the implementation project and APEX(TM) is scheduled to go live in EVA Air by the end of this year. EVA Air has signed a five year contract with Kale for APEX(TM). With APEX(TM), EVA Air will be able to implement industry best practices in proration and bring about substantial improvements in accuracy and efficiency of proration process.
Mr. Rajiv Dalal, Senior Vice President (Knowledge Solutions), Kale said, "We are proud to add EVA Air's name to our prestigious customer list. This partnership with EVA Air is a ratification of Kale's domain expertise and leadership in proration solutions. Our close association with IATA, long-standing customer relationships across the globe and passion for providing innovative business solutions that deliver real business value have made APEX(TM) to be the industry-standard proration solution in airline industry."
Mr. Steve Shiau, Head of Revenue Audit Department, EVA Air said, "In today's highly competitive airline industry, it is vital that we strengthen our relationships with interline partners. Efficient interline billing process is critical for success of such relationships. With APEX(TM) we will be able to adopt industry best practices and ensure quality, accuracy and timeliness of interline billing. APEX(TM) will also help us provide timely and actionable MIS to our top management and other departments."
Mr. Shiau further commented, "We carried out extensive evaluation of proration products and found that APEX(TM) met our business and technical requirements perfectly. APEX(TM) functionality for Special Prorate Agreements (SPAs) is very comprehensive. Kale's professional approach and domain expertise were added advantage in their favour. We believe that our contract with Kale for APEX(TM) is the beginning of a long-lasting business relationship between our two companies."
About APEX(TM)
APEX(TM) - Kale's industry-standard proration solution - is one of the only two proration engines chosen by IATA for Neutral Fare Proration (NFP) in AIA's First & Final (F&F) Interline Billing Service. Several airlines are already benefiting from APEX(TM) - either as an in-house solution or as an outsourced service. APEX(TM) architecture makes use of modern, open-platform technology. It has been designed keeping in mind year-on-year growth in airline's ticket volumes. APEX(TM) offers comprehensive functionality to manage complex SPAs and Provisos.
About Kale
Kale is the 'Value Innovator', providing compelling IT solutions to the Travel and Transportation industry, with more than 60 customers in over 30 countries. Its range of products, custom solutions and business process management solutions enable customers to cut costs, respond rapidly to market needs, enhance customer service levels and mitigate risk. Headquartered in India, Kale has three offshore delivery centers in India, 2 BPO service centers in India and two international offices.
Kale's portfolio of solutions encompass passenger revenue accounting solutions, cargo and logistics solutions, process outsourcing, business consultancy and eTravel Technologies. Kale's technology driven business solutions create solutions around specific needs of customers helping them receive unmatched business value through a combination of process excellence, quality frameworks and service delivery innovation. Kale's complete range of IT Services includes Enterprise Application Service, Verification & Validation Services, Product Engineering and Business Intelligence Solutions Development. Kale's BPO delivers value to our customers by bringing operational excellence and deep industry and functional knowledge to their critical business processes.
Kale's continuing mission is to establish itself as one of the top three providers in the markets we serve. Kale strives to achieve this by being a true technology partner and not just a technology provider, consistently meeting the individual needs of its customers through quality of product, service and delivery.
About EVA Airways Corporation
EVA Air - part of Evergreen Group from Taiwan - was incorporated in April 1989. Over the years, it has steadily developed to become an internationally acclaimed airline. Today, EVA Air fleet includes more than 50 passenger and freighter aircraft. EVA Air network connects to more than 40 cities across Europe, USA, Asia and Oceania. In 2005, EVA Air carried more than 5 million passengers.
EVA Air embraces core values that promote safe and punctual flights, friendly and professional services, and innovative, efficient operations. From passenger reservations, ticketing and ground services to inflight facilities and cuisine, care and concern are priorities every step of the way.
In addition to its youthful vitality, it is innovation that distinguishes EVA Air from its competitors in the commercial aviation industry. EVA Air's management worldwide is responsive and flexible, treating passenger and cargo services with care.
For queries, kindly contact:
disha hoskote (9819779766)
Mr. Rajiv Dalal, Senior Vice President (Knowledge Solutions), Kale said, "We are proud to add EVA Air's name to our prestigious customer list. This partnership with EVA Air is a ratification of Kale's domain expertise and leadership in proration solutions. Our close association with IATA, long-standing customer relationships across the globe and passion for providing innovative business solutions that deliver real business value have made APEX(TM) to be the industry-standard proration solution in airline industry."
Mr. Steve Shiau, Head of Revenue Audit Department, EVA Air said, "In today's highly competitive airline industry, it is vital that we strengthen our relationships with interline partners. Efficient interline billing process is critical for success of such relationships. With APEX(TM) we will be able to adopt industry best practices and ensure quality, accuracy and timeliness of interline billing. APEX(TM) will also help us provide timely and actionable MIS to our top management and other departments."
Mr. Shiau further commented, "We carried out extensive evaluation of proration products and found that APEX(TM) met our business and technical requirements perfectly. APEX(TM) functionality for Special Prorate Agreements (SPAs) is very comprehensive. Kale's professional approach and domain expertise were added advantage in their favour. We believe that our contract with Kale for APEX(TM) is the beginning of a long-lasting business relationship between our two companies."
About APEX(TM)
APEX(TM) - Kale's industry-standard proration solution - is one of the only two proration engines chosen by IATA for Neutral Fare Proration (NFP) in AIA's First & Final (F&F) Interline Billing Service. Several airlines are already benefiting from APEX(TM) - either as an in-house solution or as an outsourced service. APEX(TM) architecture makes use of modern, open-platform technology. It has been designed keeping in mind year-on-year growth in airline's ticket volumes. APEX(TM) offers comprehensive functionality to manage complex SPAs and Provisos.
About Kale
Kale is the 'Value Innovator', providing compelling IT solutions to the Travel and Transportation industry, with more than 60 customers in over 30 countries. Its range of products, custom solutions and business process management solutions enable customers to cut costs, respond rapidly to market needs, enhance customer service levels and mitigate risk. Headquartered in India, Kale has three offshore delivery centers in India, 2 BPO service centers in India and two international offices.
Kale's portfolio of solutions encompass passenger revenue accounting solutions, cargo and logistics solutions, process outsourcing, business consultancy and eTravel Technologies. Kale's technology driven business solutions create solutions around specific needs of customers helping them receive unmatched business value through a combination of process excellence, quality frameworks and service delivery innovation. Kale's complete range of IT Services includes Enterprise Application Service, Verification & Validation Services, Product Engineering and Business Intelligence Solutions Development. Kale's BPO delivers value to our customers by bringing operational excellence and deep industry and functional knowledge to their critical business processes.
Kale's continuing mission is to establish itself as one of the top three providers in the markets we serve. Kale strives to achieve this by being a true technology partner and not just a technology provider, consistently meeting the individual needs of its customers through quality of product, service and delivery.
About EVA Airways Corporation
EVA Air - part of Evergreen Group from Taiwan - was incorporated in April 1989. Over the years, it has steadily developed to become an internationally acclaimed airline. Today, EVA Air fleet includes more than 50 passenger and freighter aircraft. EVA Air network connects to more than 40 cities across Europe, USA, Asia and Oceania. In 2005, EVA Air carried more than 5 million passengers.
EVA Air embraces core values that promote safe and punctual flights, friendly and professional services, and innovative, efficient operations. From passenger reservations, ticketing and ground services to inflight facilities and cuisine, care and concern are priorities every step of the way.
In addition to its youthful vitality, it is innovation that distinguishes EVA Air from its competitors in the commercial aviation industry. EVA Air's management worldwide is responsive and flexible, treating passenger and cargo services with care.
For queries, kindly contact:
disha hoskote (9819779766)
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