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Surviscor's 2018 Canadian Mobile Banking Rankings

Scotiabank provides the Best Mobile Banking Experience for Canadians according to 2018 Surviscor Rankings

OAKVILLE, ONTARIO, CANADA, June 21, 2018 /EINPresswire.com/ -- Scotiabank provides the best overall mobile banking experience in the Canadian digital banking landscape according to Surviscor's 2018 Canadian Mobile Banking scorCard Review. Scotiabank jumped 2 spots from 2017 dethroning CIBC and pushed National Bank down to 3rd. TD Canada Trust has the worst showing of the five major Canadian banks finishing in 15th place.

2018 Surviscor Mobile Banking Rankings

1 Scotiabank 88.5%
2 CIBC 84.6%
3 National Bank 78.7%
4 Desjardins 69.1%
5 RBC Royal Bank 69.0%
6 Tangerine 66.9%
7 Conexus Credit Union 60.7%
8 Simplii Financial 60.3%
9 BMO Bank of Montreal 59.1%
10 Coast Capital Savings 57.3%
11 ATB Financial 55.7%
12 Meridian Credit Union 55.1%
13 Alterna Bank 54.1%
14 Vancity 52.3%
15 TD Canada Trust 51.9%
16 Blueshore Financial 49.2%
17 Manulife Bank 47.3%
18 Alterna Savings 47.1%
19 EQ Bank 46.5%
20 Motive Financial 43.9%
21 HSBC 30.3%

Learn More about each company's results by clicking here.

The scorCard Review, now in its 10th year, is the most comprehensive analysis in North America providing an impartial assessment of the overall mobile-based customer experience at Canadian banking institutions. "It hasn’t been a busy look and feel year for most Canadian banks; however we are seeing improving scale within the banking applications” said Glenn LaCoste, President of Surviscor Inc. “Canadians are very fortunate to have some of the best financial service digital experiences in the world and so many choices to consider. We congratulate Scotiabank and the other top firms on their accomplishments and strong mobile device customer experience” added Mr. LaCoste.

Surviscor’s proprietary scorCard methodology measured 2700 objective usage-related criteria questions and reviews each firm by 5 independent categories, each weighted according to industry importance through direct feedback with industry firms.

For further information on the main categories, results and more detailed analysis on the firms reviewed, visit www.surviscor.com, contact Surviscor at 1-866-299-7267 or email results@surviscor.com.

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About Surviscor Inc.
Surviscor is a North American leader in the analysis and ranking of Canadian digital customer experiences provided by service firms. Surviscor's popular digital brokerage and banking reviews are powered by its proprietary scorCard methodology, identifying the BEST and WORST digital customer experiences. All studies and analyses serve as industry benchmarks for consumers and industry participants by identifying digital offerings considered to be leading-edge as compared to the industry standard.

Contact Information
Surviscor Inc.
Mr. LaCoste
President
(416) 993-1246 mobile or 1-866-299-7267
info@surviscor.com
www.surviscor.com

Glenn LaCoste
Surviscor Inc.
4169931246
email us here