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Crisis Tech 360 Honored With 2018 National Council for Behavioral Health Excellence in Technology Award

WASHINGTON DC, USA, April 10, 2018 / -- Crisis Tech 360, LLC (, a wholly-owned subsidiary of Behavioral Health Link (BHL), was named the recipient of the National Council for Behavioral Health’s 2018 Excellence in Technology award, which recognizes organizations that use new technologies to achieve operational efficiencies and improve access to care for persons with mental illness and addictions.

Co-developed in a joint venture with RI International (d/b/a for Recovery Innovations, Inc.), the Crisis Tech 360 application replaces manual admission and discharge tracking with a web-based electronic bed board and dashboard interface that provides real-time views of behavioral health and intellectual developmental disability crisis program activity from anywhere.

“Since implementing Crisis Tech 360 in about a dozen facilities across five states, we have measurably increased our through-put allowing us to see more people with the same funding”, said David Covington, President and CEO of RI. “We now share real-time data in a transparent way with our funders through direct, secure access to the facilities they support and monitor performance across the company at a glance through up-to-the-minute dashboards”, Covington continued.

RI’s Chief Medical Officer, Dr. Chuck Browning, added, “Before Crisis Tech 360, RI did not have an electronic method to track hospital referrals. Now we track the number, type and time of referrals between the initial contact and actual arrival at one of our crisis facilities. This information, coupled with other Crisis Tech 360 data points on occupancy, length of stay and law enforcement drop-off rates, help our teams become more efficient and accessible.”

“We are happy we were able to co-develop a software solution for RI that immediately impacted their ability to serve more persons in need,” said Wendy Martinez Farmer, BHL’s CEO. “It’s a high-tech value-based solution created by providers and for providers that we think will make a difference in the field.”
Crisis Tech 360, LLC is donating the $10,000 cash award prize to the Kevin and Margaret Hines Foundation whose Ripple Effect film shows the real-life impact of lives saved.


BHL ( is a Georgia based company contracting with Beacon Health Options and the State of Georgia Department of Behavioral Health and Developmental Disabilities to operate the statewide 24/7/365 Georgia Crisis and Access Line (GCAL) and to provide Mobile Crisis Response Services in 40 counties including the Metro Atlanta and South Coastal areas of Georgia, serving roughly half of the state’s population.

RI (, a global organization with more than 50 programs throughout the United States and abroad, provides Crisis, Health, Recovery and Consulting services, wherein our values and priorities include: maintaining a recovery culture, ensuring clinical best practices, making safety a priority for all, measuring value and results, optimizing quality and compliance, and serving as a key resource for First Responders.

Karen Jones
RI International
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