Contact Center Market 2017 Asia-Pacific Share, Trend, Segmentation and Forecast to 2022
Wiseguyreports.Com Added New Market Research Report On -“Contact Center Market 2017 Manufacturers, Applications and Future Demand Forecast to 2022”.
PUNE, INDIA, October 12, 2017 /EINPresswire.com/ -- Asia-Pacific Contact Center MarketDescription
WiseGuyReports.Com adds” Asia-Pacific Contact Center Market by Manufacturers, Regions, Type and Application, Forecast to 2022 “Research To Its Database.
A contact center (also referred to as a customer interaction center or e-contact center) is a central point in an enterprise from which all customer contacts are managed. The contact center typically includes one or more online call centers but may include other types of customer contact as well, including e-mail newsletters, postal mail catalogs, Web site inquiries and chats, and the collection of information from customers during in-store purchasing. A contact center is generally part of an enterprise's overall customer relationship management (CRM).
Scope of the Report:
This report focuses on the Contact Center in Asia-Pacific Market, especially in China, Japan, Korea, Taiwan, Southeast Asia, India and Australia. This report categorizes the market based on manufacturers, countries/Regions, type and application.
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Market Segment by Manufacturers, this report covers
Teleperformance
Convergys (Stream)
Sykes Enterprises Inc.
Transcom
Atento
Arvato
West Corporation
Acticall (Sitel)
TeleTech Holdings Inc.
Comdata Group
Serco
Concentrix
Market Segment by Countries, covering
China
Japan
Korea
Taiwan
Southeast Asia
India
Australia
Market Segment by Type, covers
Type 1
Type 2
Market Segment by Applications, can be divided into
Telecommunication
Banking, Financial Services and Insurance (BFSI)
Government and Public Sector
Healthcare and Life Sciences
Retail and Consumer Goods
Others
Report Details @ https://www.wiseguyreports.com/reports/2135174-asia-pacific-contact-center-market-by-manufacturers-regions-type-and-application
Table of Contents -Major Key Points
1 Market Overview
1.1 Contact Center Introduction
1.2 Market Analysis by Type
1.2.1 Type 1
1.2.2 Type 2
1.3 Market Analysis by Applications
1.3.1 Telecommunication
1.3.2 Banking, Financial Services and Insurance (BFSI)
1.3.3 Government and Public Sector
1.3.4 Healthcare and Life Sciences
1.3.5 Retail and Consumer Goods
1.3.6 Others
1.4 Market Analysis by Countries
1.4.1 China Status and Prospect (2012-2022)
1.4.2 Korea Status and Prospect (2012-2022)
1.4.3 Japan Status and Prospect (2012-2022)
1.4.4 Taiwan Status and Prospect (2012-2022)
1.4.5 Southeast Asia Status and Prospect (2012-2022)
1.4.6 India Status and Prospect (2012-2022)
1.4.7 Australia Status and Prospect (2012-2022)
1.5 Market Dynamics
1.5.1 Market Opportunities
1.5.2 Market Risk
1.5.3 Market Driving Force
2 Manufacturers Profiles
2.1 Teleperformance
2.1.1 Profile
2.1.2 Contact Center Type and Applications
2.1.2.1 Type 1
2.1.2.2 Type 2
2.1.3 Teleperformance Contact Center Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
2.1.4 Business Overview
2.1.5 Teleperformance News
2.2 Convergys (Stream)
2.2.1 Profile
2.2.2 Contact Center Type and Applications
2.2.2.1 Type 1
2.2.2.2 Type 2
2.2.3 Convergys (Stream) Contact Center Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
2.2.4 Business Overview
2.2.5 Convergys (Stream) News
2.3 Sykes Enterprises Inc.
2.3.1 Profile
2.3.2 Contact Center Type and Applications
2.3.2.1 Type 1
2.3.2.2 Type 2
2.3.3 Sykes Enterprises Inc. Contact Center Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
2.3.4 Business Overview
2.3.5 Sykes Enterprises Inc. News
2.4 Transcom
2.4.1 Profile
2.4.2 Contact Center Type and Applications
2.4.2.1 Type 1
2.4.2.2 Type 2
2.4.3 Transcom Contact Center Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
2.4.4 Business Overview
2.4.5 Transcom News
………..CONTINUED
Norah Trent
WiseGuy Research Consultants Pvt. Ltd.
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