Summary:This mission was tasked with reviewing the performance of the LTO of NAFA. The government envisages that NAFA?and in particular its LTO?will deliver improved taxpayer compliance to provide additional tax revenue for the government’s economic program. However, this will not happen without radical changes to the LTO’s mandate and operations. For many reasons, which are described in this report, its activities are not strongly focused on the major compliance risks that make up the bulk of the tax gap. This report recommends a comprehensive change plan. Strong government support, including to legislation changes, are required to enable the reform. Main
