New open APIs enable seamless integration between Hootsuite and other mission critical technology solutions, driving efficiency and improving the overall customer journey

/EINPresswire.com/ -- VANCOUVER, BRITISH COLUMBIA -- (Marketwired) -- 04/12/16 -- Hootsuite, the most widely used platform for managing social media, today announced its new open APIs for publishing, user management, and url analytics. Hootsuite's open APIs allow organizations to easily connect, extend, and build integrations between the Hootsuite platform and their mission critical technology solutions. Organizations will be able to get more value out of their technology investments and extend social across the entire organization to improve their customer experience and accelerate digital transformation initiatives.

"As a social media management pioneer, we have a great opportunity to transform how social is leveraged by organizations throughout the customer journey. By opening up access to the Hootsuite platform, we empower businesses to get more value out of Hootsuite and our best-of- breed partner ecosystem in order to provide meaningful customer experiences and interactions," said Patience Yi, vice president of Platform at Hootsuite.

As organizations look at digital transformation initiatives and the impact of social on their customer journey, they are investing in a growing number of content management, marketing automation, CRM, and customer support technologies. With the open APIs, Hootsuite's platform allows customers to connect social content and functionality to their existing platforms so they have the flexibility to integrate workflows and solutions that best fit their business needs. This helps drive organizational efficiency, innovation, and better ways to serve customers.

Hootsuite's three new open APIs include:

--  Hootsuite Publishing API - Connects the Hootsuite platform to other
    business content creation, content management, and CRM. This allows for
    robust and reliable publishing integrations.
--  Hootsuite User Management API - Enables automated management of
    Hootsuite user accounts with existing enterprise systems, including
    CRMs. This will allow businesses to easily automate the onboarding of
    new users as well as policy control from existing technologies, saving
    time and money.
--  Hootsuite Ow.ly API - Allows customers to shorten web site URLs and
    consolidate reporting by automatically synchronizing click stats with
    dashboard and reporting systems.

Dan Nadir, vice president of product management at Proofpoint, a Hootsuite platform partner and leader in social media security and compliance said, "Our customers will see a lot of benefit from Hootsuite's open APIs. The integration will allow them to directly post from Proofpoint's security and compliance solutions, creating more efficiency by centralizing content and approvals. The ability to seamlessly integrate social data with other key enterprise companies like Proofpoint means that customers will be able to maximize social's impact on their organization and with their own customers."

More Information:

--  Platform API Page: https://hootsuite.com/products/platform/api
--  Media Kit: http://media.hootsuite.com/media-kit

About Hootsuite

Hootsuite is the most widely used platform for managing social media, loved by over 13 million people around the globe and trusted by more than 800 of the Fortune 1000. With Hootsuite, brands harness the power of social. Our platform brings together your social networks and integrates with hundreds of business applications. It's the one place to build customer relationships, listen to the needs of the market and grow your revenue. To learn more, visit www.hootsuite.com.

Contacts:
Sandy Pell
@SandyCanvas
Corporate Communications
media@hootsuite.com

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