Recall Summary

Name of product:

Bugaboo Cameleon and Bugaboo Donkey Model Strollers

Hazard: Consumer Contact:

Bugaboo International; at (800) 460-2922, from 7 a.m. to 4 p.m. PT Monday through Friday, or online at www.bugaboo.com and click on “Important Quality Initiative” for more information. Consumers can email the firm at serviceus@bugaboo.com.

Report an Incident Involving this Product

Recall Details

Units

About 46,300 in the U.S. and 4,440 in Canada

Description

This recall involves the carry handles on Bugaboo Cameleon and Bugaboo Donkey model strollers with detachable carrycots/seats. The strollers were sold with a base, sun canopy and other accessories in various colors. A fabric tag on the side of the sun canopy has Bugaboo and the model name. Strollers included in the recall have a serial number that falls within the range listed below. Serial numbers are printed on the stroller’s chassis, located under the carrycot/seat.

Bugaboo Cameleon                                                      

Serial Number 04011090900001 to 04031101009999            

Serial Number 08011090900001 to 08021100800386                

Serial Number 140100093600531 to 140103123350418

Bugaboo Donkey

Serial Number 170101105300001 to 170104130900500

Incidents/Injuries

Bugaboo has received 58 reports of carry handles detaching. No injuries have been reported.

Remedy

Consumers should immediately remove the carry handle from the strollers and contact Bugaboo for a free replacement handle. Consumers can continue to use the strollers while awaiting the replacement handle.

Sold at

Buy Buy Baby, Neiman Marcus, Nordstrom, Toys R Us and other baby product stores nationwide, online at Bugaboo.com and other online retailers. The Bugaboo Cameleon was sold between September 2009 and June 2012 for about $980. The Bugaboo Donkey was sold from January 2011 through December 2012 for between $1,200 and $1,600.

Importer

Bugaboo Americas, of El Segundo, Calif.

Manufacturer

Bugaboo International B.V., of Amsterdam, The Netherlands

Manufactured in

China

The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov

CPSC is charged with protecting the public from unreasonable risks of injury or death associated with the use of the thousands of consumer products under the agency's jurisdiction. Deaths, injuries and property damage from consumer product incidents cost the nation more than $900 billion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals - contributed to a significant decline in the rate of deaths and injuries associated with consumer products over the past 30 years.

Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @OnSafety or by subscribing to CPSC's free e-mail newsletters.