ATS-DARTS

The ATS Customer Service office is open weekdays from 8:30 am to 4:30 pm not including statutory holidays. The office will be closed on Monday, February 17, 2025.

• DARTS will be operating holiday service hours on Monday, February 17, 2025.
•  All subscription trips on DARTS, with the exception of dialysis trips, are cancelled for the holiday. 
• If passengers need to travel on this day, they must make a reservation in advance to do so. 

Full details on accessible transit are available at hamilton.ca/ats

Animal Services

The City of Hamilton Animal Services office counter and shelter will be closed on Monday, February 17, 2025.

Gage Park Tropical Greenhouse

• The Tropical Greenhouse at Gage Park will be open on Monday, February 17, 2025.

Green Bin, Recycling, Garbage and Bulk Garbage

• There will be no green bin, blue box, garbage or bulk garbage pick-up on Monday, Monday, February 17, 2025. Waste collection will occur one day later. 
• Waste must be at the curb by 7 am.
• Community Recycling Centres are closed on Monday, February 17, 2025.

Hamilton Civic Museums

• All Hamilton Civic Museums are engaging visitors with family-friendly programming on Monday, February 17, 2025. 
• Visit hamilton.ca/museumsfamilyday for details
• Hamilton Children's Museum is closed for an expansion project.

Hamilton Farmers' Market

• Saturday, February 15: 8 am to 5 pm
• Sunday, February 16: CLOSED
• Monday, February 17: CLOSED
• Tuesday, February 18: CLOSED
• Wednesday, February 19:  9 am to 5 pm

Hamilton Public Library

• All HPL branches are closed on Monday, February 17, 2025.
• Bookmobile, Extended Access, and Study Hall services are unavailable.
• Our Virtual Branch is always open at hpl.ca.

Housing Services

• The Housing Services office at 350 King Street East will be closed on Monday, February 17, 2025.

HSR Holiday Service

• HSR’s Customer Service Centre at 36 Hunter St. East will be closed.
• For assistance with trip planning, call 905-546-2489. Phone service is available 7-days-a-week, including on holidays, from 7:30 am  to 8 pm.
• Monday, February 17, 2025 - Buses will operate a Sunday service level with the last trips from downtown at approximately 10 pm.
• Trans-Cab service will align with HSR Sunday schedules.
• Customers can plan their trips and receive real-time service alerts from HSR through third-party apps such as Google Transit or Transit App.

Licensing and By-Law Services

• The Licensing and By-Law Phone Queue Line 905-546-2782 will close on Friday, February 14 at 4:30 pm and will reopen Tuesday, February 18 at 8:30 am.
• If you have a matter that requires immediate attention such as vital services, or a health and safety concern, please call the City’s Customer Contact Centre at 905-546-2489

Municipal Service Centres

• All Municipal Service Centres will be closed on Monday, February 17, 2025 and will reopen Tuesday, February 18 at 8:30 am.
• The City of Hamilton offers five convenient ways to pay your property taxes. Learn about the payment options at hamilton.ca/PayYourPropertyTax

Ontario Works

• The Ontario Works Program, including the Special Supports Program will be closed on Monday, February 17, 2025.
• The ofice will reopen on Tuesday, February 18 at 8:30 am.

Parking and Enforcement

• Hamilton Municipal Parking System will be closed on Monday, February 17, 2025.
• Parking Control Officers will not be enforcing routine matters or complaints from Sunday, February 16 at 5:45 am until Monday, February 17 at 10 pm.
• Proactive enforcement may occur for special events and areas of interest.

Public Health Services

• To report suspected reportable diseases and food poisoning, call 905-546-2063.
• To reports environmental spills, fires, or other events that may be a health hazard or safety issue, call 905-546-2489.
• To report potential animal exposure to rabies, call 905-546-2489.
• Safe Water Program issues that may be a health hazard, call 905-546-2489 or visit hamilton.ca/safewater.
• All dental clinics, including Senior Dental Bus will be closed.
• The Van Needle Syringe Program will not be operating on Monday, February 17, 2025 and will resume operations on February 18.  For more information, visit: www.hamilton.ca/van. 

Public Health Services Vaccine line hours

• The Public Health Vaccine Records line will be closed and will re-open on Tuesday February 18, 2025.  Please visit hamilton.ca/vaccinereporting for additional options to report routine vaccines.

Recreation

• These recreation centres will be open for Family Day programming, details can be found by visiting hamilton.ca/dropin
  • Bennetto Recreation Centre
  • Bernie Morelli Recreation Centre
  • Stoney Creek Recreation Centre
  • Valley Park Recreation Centre
  • Westmount Recreation Centre
  • Sackville Hill Seniors Centre
• All other recreation locations will be closed on Monday, February 17, 2025.
• Select areans will be open for a Family Day Public Skate, details can be found by visiting hamilton.ca/skating
• All other arena locations will be closed on Monday, February 17, 2025.

Traffic Violations

• The Provincial Offences Administration Office at 50 Main St. E. will be closed on Monday, February 17, 2025.
• Online payments can be made anytime at hamilton.ca/pay-your-ticket.