Insurance Chatbot Market Size, Share, Revenue, Trends And Drivers For 2024-2033
The Business Research Company has updated its global market reports with latest data for 2024 and projections up to 2033
LONDON, GREATER LONDON , UK, June 20, 2024 /EINPresswire.com/ -- The insurance chatbot market is projected to grow from $0.61 billion in 2023 to $0.77 billion in 2024, at a compound annual growth rate (CAGR) of 26.3%. This market is expected to see further exponential growth, reaching $1.94 billion by 2028 at a CAGR of 26.0%. The significant growth in both the historic and forecast periods can be attributed to advancements in AI, the rise of digital channels, and increasing customer expectations.
Rising Demand for Automated Services Drives Market Growth
The rising demand for automated services is a key factor propelling the growth of the insurance chatbot market. Automated services refer to processes and tasks that operate with minimal human intervention, leveraging automation technologies and AI to execute predefined actions. Insurance chatbots, powered by AI, automate various tasks and services, providing real-time support and enhancing customer experience. For instance, a 2023 report by Formstack highlighted that 76% of organizations employ automation to optimize daily workflows, emphasizing the growing reliance on automated solutions.
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Insurance Chatbot Market Major Players and Market Trends
Major companies operating in the insurance chatbot market include Amazon.com Inc., International Business Machines Corporation, Allstate Corporation, Oracle Corporation, Geico, and Nuance Communications. These companies are focusing on developing new products, such as customer service chatbots, to gain a competitive edge. For example, INZMO, a Germany-based financial services company, launched NIMO, a ChatGPT-powered chatbot, in June 2023 to bolster customer service on its consumer website.
Insurance Chatbot Market Segments:
The insurance chatbot market covered in this report is segmented –
1) By Type: Customer Service Chatbots, Sales Chatbots, Claims Processing Chatbots, Underwriting Chatbots, Other Types
2) By User Interface: Text-based Interface, Voice-based Interface
3) By Platform: Web-based, Mobile-based
Geographical Insights: North America Leading the Market
North America was the largest region in the insurance chatbot market in 2023. The regions covered in the insurance chatbot market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, and Africa.
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Insurance Chatbot Global Market Report 2024 from TBRC covers the following information:
• Market size date for the forecast period: Historical and Future
• Market analysis by region: Asia-Pacific, China, Western Europe, Eastern Europe, North America, USA, South America, Middle East and Africa.
• Market analysis by countries: Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA.
Trends, opportunities, strategies and so much more.
The Insurance Chatbot Global Market Report 2024 by The Business Research Company is the most comprehensive report that provides insights on insurance chatbot market size, insurance chatbot market drivers and trends, insurance chatbot market major players, competitors' revenues, market positioning, and market growth across geographies. The insurance chatbot market report helps you gain in-depth insights on opportunities and strategies. Companies can leverage the data in the report and tap into segments with the highest growth potential.
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