2012 Registration Now Open

Washington DC—LibQUAL+® is pleased to announce the opening of registration for 2012. With an improved website, the customizing feature LibQUAL+® Lite, and a new fee structure that rewards periodic structured participation with discounts, there has never been a better time to join this robust community with more than a million complete surveys of data.

In 2010, we introduced a fee structure with two important features that will benefit you in 2012. First, we froze the standard base fee for the LibQUAL+® survey implementation, which we continue to carry over to 2012. Second, we implemented a fee structure that offers the LibQUAL+® survey to you for less on an annual and biennial basis. The pricing rewards periodic, structured participation and encourages libraries to make participation decisions strategically, rather than on an ad hoc basis.

Register to participate in 2012

Past participants may register at http://www.libqual.org/ . If your institution participated in 2011, your fee will be only $2,200. If your institution most recently participated in 2010, your fee will be only $2,700. For all others, the standard base fee of $3,200 applies.

The fee also covers access to all the results from all the institutions for the year you register. To access survey results from the years you don’t implement a survey, a $1,000 annual membership subscription fee is available.

New participants can set up a new account for registration by writing to libqual@arl.org . With registration, you will receive access to a rich array of assessment resources, free training, and timely delivery of your survey results.

Free Training

Free training will be offered on Monday, January 23, 2012 in Dallas, Texas, in conjunction with the American Library Association Midwinter Meeting. To see upcoming and past LibQUAL+® events, please visit http://www.libqual.org/events .

LibQUAL+® is a suite of services that libraries use to solicit, track, understand, and act upon users’ opinions of service quality. These services are offered to the library community by the Association of Research Libraries (ARL). The program’s centerpiece is a rigorously tested Web-based survey paired with training that helps libraries assess and improve library services, change organizational culture, and market the library. LibQUAL+® is on the Web at http://www.libqual.org/ .

The Association of Research Libraries (ARL) is a nonprofit organization of 126 research libraries in the US and Canada. Its mission is to influence the changing environment of scholarly communication and the public policies that affect research libraries and the diverse communities they serve. ARL pursues this mission by advancing the goals of its member research libraries, providing leadership in public and information policy to the scholarly and higher education communities, fostering the exchange of ideas and expertise, facilitating the emergence of new roles for research libraries, and shaping a future environment that leverages its interests with those of allied organizations. ARL is on the web at http://www.arl.org/ .

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