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Providence Health & Services Selects Compuware To Improve Clinical Applications

February 10, 2010 (FinancialWire) — Compuware Corp. (NASDAQ: CPWR) said Providence Health & Services Washington Region selected Compuware’s EHR Service Delivery Solution — powered by Compuware Vantage — to improve the performance and availability of its clinical applications. With real-time visibility into clinician experience, Providence Health & Services can now proactively resolve performance issues before they impact patient care while also improving system adoption with clinical staff.

Providence Health & Services Washington Region is part of a 27-hospital healthcare system located in Renton, WA. As one of the nation’s largest non-profit integrated healthcare systems with more than $4 billion in assets, clinical application performance is a continuous focus for the organization.

With more than 10,000 employees in Western Washington, approximately 7,500 clinical staff (physicians, nurses and ancillary technicians) utilize their clinical applications. To provide patients with the highest quality of care, the clinical staff need those systems to work flawlessly 24/7, outage-free. The Providence IS team knew they needed an end-to-end application performance management solution that monitors end-user experience from the perspective that matters the most—that of the physician/clinician. That’s when they turned to Compuware.

Compuware’s EHR Service Delivery ensures clinical applications deliver the consistent, high-quality experience from the clinician’s perspective that is required to maximize productivity and minimize risk to patients. The solution captures performance data across all infrastructure tiers ensuring optimal EHR performance.

Compuware will showcase EHR Service Delivery at the HIMSS 2010 Conference, March 1-4 in Atlanta, GA at booth #4608.

Founded in 1973, Compuware provides software, experts and best practices to ensure applications work well and deliver business value.

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