December 9, 2009 (FinancialWire) — SoundBite Communications, Inc. (NASDAQ: SDBT), a provider of on-demand, multi-channel proactive customer communications, announced the availability of a new release of SoundBite Engage, its intelligent, multi-channel communications platform.

The Q4 2009 release adds unique features that enable automated and agent-assisted interactive customer communications over the text messaging channel. These features enhance many existing SoundBite solutions and enable new solutions previously unavailable in the market, including SoundBite’s Contact Center Text Messaging Solution, also announced on December 8, 2009.

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