Upcoming ISG Provider Lens™ report will look at how providers are helping clients modernize their procurement processes

STAMFORD, Conn., Oct. 28, 2020 (GLOBE NEWSWIRE) -- Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study examining providers of procurement-related technologies and services.

The study results will be published in a comprehensive ISG Provider Lens™ report, called Procurement BPO and Transformation Services, scheduled to be released in February. The report will focus on both providers of procurement-related business process outsourcing (BPO) services and the software platforms and tools enterprises can use to centralize procurement and purchasing activity and conduct real-time analysis of related data.

Enterprise buyers will be able to use information from the report to evaluate their current vendor relationships, potential new engagements and available offerings, while ISG advisors use the information to recommend providers to the firm’s buy-side clients.

The new report will focus on how providers of procurement BPO services and platforms and tools are helping their customers adopt more modern and efficient procurement and purchasing processes, said Jan Erik Aase, director and global leader, ISG Provider Lens Research.

“For several years, procurement functions have been transitioning from supply management and overseeing transactional activity to more holistic participation within the business,” he said. “As enterprises pivot to more integrated, digital operating environments, they will look to their procurement professionals to help foster business agility, reduce the negative impacts of supply chain disruption, improve processes and reduce costs.”

ISG has distributed surveys to more than 55 providers of procurement-related services. Working in collaboration with ISG’s global advisors, the research team will produce three quadrants representing the services and products the typical enterprise client is buying in the procurement BPO and platforms and tools space, based on ISG’s experience working with its clients.

The three quadrants that will be covered are:

• Procurement BPO Services, including the outsourcing of strategic procurement activities, like supplier selection, contract negotiation or specification management. Outsourcing procurement can help enterprises streamline operations and reduce costs while allowing business transformation and rapid market adaptation that may not be possible with in-house functions.

• Procurement Digital Transformation Services, providing a framework for transitioning procurement operations and functionality from a tactical cost center to a strategic value-added profit center. This requires combinations of transformation models, strategic consulting and expertise, technologies and tools, software and services knowledge and more, varying by market and individual enterprise.

• Procurement Optimization and Transformation Platforms and Tools, which help integrate key functions into a single, centralized system, while enabling secure, reliable and extendable capabilities that are applied and adapted as the business changes. The best solutions provide visibility and help analyze the entire process via a common user experience (UX). This, in turn, enables expanded insight into and use of standardized procurement functions, data and policies within and across multiple enterprise functional organizations.

The report will cover the global procurement technology and services market, and will be authored by ISG analysts Shahid Bhatty, Bruce Guptill and Venkatesh B.

A list of identified providers and vendors and further details on the study are available in these brochures: Procurement BPO and Transformation Services and Procurement Optimization and Transformation Platforms and Tools. Companies not listed as procurement-related providers can contact ISG and ask to be included in the study.

About ISG Provider Lens™ Research

The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe and Latin America, as well as in the U.S., Germany, Switzerland, the U.K., France, the Nordics, Brazil and Australia/New Zealand, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage.

The series is a complement to the ISG Provider Lens Archetype reports, which offer a first-of-its-kind evaluation of providers from the perspective of specific buyer types.

Starting this year, each ISG Provider Lens™ study will include a Global Summary to help enterprise subscribers better understand provider capabilities across all geographic markets covered by that study. All ISG Provider Lens™ reports also will now include an Enterprise Context feature to help executives quickly identify key insights related to their roles and responsibilities.

About ISG

ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 700 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,300 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data. For more information, visit www.isg-one.com.

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Will Thoretz
Information Services Group, Inc. 
+1 203 517 3119
Will.Thoretz@isg-one.com

Jim Baptiste
Matter Communications for ISG
+1 978 518 4527
jbaptiste@matternow.com