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Smith Management Group Hosts “Association Rules & Conflict Resolution” Board Member Development Workshop

St. Louis, MO, Nov. 27, 2018 (GLOBE NEWSWIRE) -- Smith Management Group (SMG), an Associa company, hosted the fourth and final session of the CAI board leadership development workshop titled “Association Rules & Conflict Resolution” at Missouri Athletic Club in Des Peres, MO.

The event hosted board members, vendors, and SMG employees who heard presentations on industry topics, including:


  • The six criteria to determine whether a rule is valid
  • The procedures for developing association rules
  • The basic steps for enforcing association rules
  • The procedures and guidelines for conducting hearings
  • The alternative methods for resolving conflict without going to court

This workshop is usually held as one eight-hour class. For board members’ convenience, SMG hosted the workshop as four separate, two-hour quarterly sessions. Board members who attended all four sessions received a Certificate of Completion from the Community Associations Institute.

“Smith Management Group continues to focus on board member education and providing the tools needed to run a successful and thriving community,” stated Roger Kinney, SMG president. “These sessions allowed us the opportunity to provide much needed information and important updates to industry rules and regulations. We were excited to see so many of our board members take an interest and participate. SMG will continue to set up educational opportunities for residents, boards, and communities.”

With more than 180 branch offices across North America, Associa delivers unsurpassed management and lifestyle services to nearly five million residents worldwide. Our 10,000+ team members lead the industry with unrivaled education, expertise and trailblazing innovation. For more than 40 years, Associa has provided solutions designed to help communities achieve their vision. To learn more, visit

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Ashley Cantwell