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UPDATE -- Mattersight Announces First Quarter 2017 Results

CHICAGO, May 09, 2017 (GLOBE NEWSWIRE) -- Mattersight Corporation (NASDAQ:MATR), the pioneer in personality-based software applications, today announced financial results for the first quarter ended March 31, 2017. 

“Mattersight’s first quarter was marked by 9% growth in total revenues and 12% growth in subscription revenue versus the same period last year,” said Mattersight CEO Kelly Conway. “We are quite encouraged by our outlook for the remainder of the year based on the conversion of our backlog to revenue; our strong pipeline; and tight expense management.”  

First Quarter 2017 Financial Highlights

  • Bookings: Annual Contract Value (ACV) bookings were $3.5 million.
  • Total Revenue: Total revenue was $11.0 million.
  • Subscription Revenue: Total subscription revenue was $10.3 million.
  • Backlog: ACV in deployment was $14.5 million at the end of the quarter.
  • Gross Margin: Gross margin was 69%.

Non-GAAP Financial Measures

Mattersight's net loss was $5.0 million in the first quarter of 2017. The Company realized an "Adjusted EBITDA1" loss of $1.9 million for the first quarter of 2017. Adjusted EBITDA is a non-GAAP measure. For a reconciliation of net loss to Adjusted EBITDA, see the accompanying schedule.

Conference Call Information

Mattersight management will host a conference call at 5:00 p.m. ET on Tuesday, May 9, 2017. The conference call and slide presentation will be available at the Investor Relations section of Mattersight's website at http://www.mattersight.com/about-us/investor-relations. To listen to the conference call via telephone, please call 800.952.4789 (domestic) or 404.665.9579 (international), conference ID: 10151911.

For those who cannot access the live broadcast, a replay of the conference call will be available beginning approximately two hours after the live call is completed until June 9, 2017, by dialing 855.859.2056 (domestic) or 404.537.3406 (international), conference ID: 10151911.

Safe Harbor for Forward-Looking Statements

Statements in this press release that are not historical facts are “forward-looking statements” that are made pursuant to the safe harbor provisions of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934.  These forward-looking statements, which may be identified by use of words such as “plan,” “may,” “might,” “believe,” “expect,” “intend,” “could,” “would,” “should,” and other words and terms of similar meaning, involve risks and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements.  In addition to other factors and matters contained or incorporated in this document, important factors that could cause actual results or events to differ materially from those indicated by such forward-looking statements include, among other things, the risks detailed from time to time in Mattersight’s SEC filings.  You can locate these filings on the Investor Relations page of Mattersight’s website, www.mattersight.com.  Statements included or incorporated by reference into this press release are based upon information known to Mattersight as of the date of this press release, and the company assumes no obligation to publicly revise or update any forward-looking statement for any reason. In light of Regulation FD, it is our policy not to comment on earnings, financial guidance or operations other than through press releases, publicly announced conference calls, or other means that will constitute public disclosure for purposes of Regulation FD.  Mattersight uses its website at www.mattersight.com as a means of disclosing material non-public information and for complying with its disclosure obligations under Regulation FD.

About Mattersight
Mattersight's mission is to help brands have more effective and effortless conversations with their customers. Using a suite of innovative personality-based software applications, Mattersight can analyze and predict customer behavior based on the language exchanged during service and sales interactions. This insight can then facilitate real-time connections between customers and the agents best capable of handling their needs. Mattersight's stack of patented SaaS applications has influenced hundreds of millions of shorter, more satisfying customer interactions. Organizations across the Financial Services, Healthcare, Technology and Telco industries rely on Mattersight to drive customer retention, employee engagement and operating efficiency. An independent research study documents the average return on investment for these organizations over a 3-year period is 344%. To learn more about how Mattersight can help your company, please visit www.mattersight.com.

1 Mattersight presents Adjusted EBITDA, a non-GAAP measure that represents cash earnings performance, excluding the impact of non-cash expenses and expense reduction activities, because management believes that Adjusted EBITDA provides investors with a better understanding of the results of Mattersight's operations. Management believes that Adjusted EBITDA reflects Mattersight's resources available to invest in its business and strengthen its balance sheet. In addition, expense reduction activities can vary significantly between periods on the basis of factors that management does not believe reflect current-period operating performance. Although similar adjustments for expense reduction activities may be recorded in future periods, the size and frequency of these adjustments cannot be predicted. The Adjusted EBITDA measure should be considered in addition to, not as a substitute for or superior to other measures of financial performance prepared in accordance with GAAP.

MATTERSIGHT CORPORATION
CONSOLIDATED STATEMENTS OF OPERATIONS
(Unaudited and in thousands, except per share data)  
 
  For the Three Months
  Ended
  March 31,
2017
  March 31,
2016
Revenue:
Subscription revenue $ 10,343     $ 9,222
Other revenue   616       831
Total revenue   10,959       10,053
Operating expenses:            
Cost of subscription revenue   2,718       2,480
Cost of other revenue   721       766
Total cost of revenue, exclusive of depreciation and amortization   3,439       3,246
Product development   3,321       3,250
Sales and marketing   3,450       4,630
General and administrative   3,295       3,167
Depreciation and amortization   1,545       1,400
Total operating expenses   15,050       15,693
             
Operating loss   (4,091)       (5,640)
             
Non-operating income (expense):            
Interest and other borrowing costs   (969)       (181)
Change in fair value of warrant liability   97      
Other non-operating income   10       10
Total non-operating income (expense)   (862)       (171)
Loss before income taxes   (4,953)       (5,811)
Income tax benefit (provision)   1       (10)
Net loss   (4,952)       (5,821)
Dividends related to 7% Series B convertible preferred stock   (146)       (143)
Net loss available to common stockholders $ (5,098)     $ (5,964)
             
Per share of common stock:            
Basic net loss available to common stockholders $ (0.19)     $ (0.24)
Diluted net loss available to common stockholders $ (0.19)     $ (0.24)
             
Shares used to calculate basic net loss per share   27,423       25,064
Shares used to calculate diluted net loss per share   27,423       25,064
             
Stock-based compensation expense is included in individual line items above:            
Total cost of revenue $ 81     $ 74
Product development   134       329
Sales and marketing   123       479
General and administrative   354       743
             


MATTERSIGHT CORPORATION
CONSOLIDATED BALANCE SHEETS
(Unaudited and in thousands, except share and per share data) 
  March 31,
2017
 

December 31,
2016
 
             
ASSETS            
Current Assets:            
Cash and cash equivalents $ 22,523   $ 12,538  
Receivables net of allowances of $308 and $311, respectively   9,565     8,508  
Prepaid expenses   5,659     4,440  
Other current assets   80     296  
Total current assets   37,827     25,782  
Equipment and leasehold improvements, net of accumulated depreciation            
and amortization of $21,151 and $19,748, respectively   10,810     9,576  
Goodwill   972     972  
Intangible assets, net of amortization of $3,940 and $3,820, respectively   3,138     3,201  
Other long-term assets (includes $3,983 and $4,210 of restricted cash at March 31, 2017            
and December 31, 2016, respectively)   5,786     6,033  
Total assets
$ 58,533   $ 45,564  
             
LIABILITIES AND STOCKHOLDERS’ EQUITY            
Current Liabilities:            
Short-term debt $ 2,740   $ 738  
Accounts payable   2,214     1,835  
Accrued compensation and related costs   3,206     2,302  
Unearned revenue   4,804     4,911  
Capital leases   2,301     1,982  
Other current liabilities   4,540     3,374  
Total current liabilities   19,805     15,142  
Long-term debt   19,089     20,839  
Long-term unearned revenue   617     757  
Long-term capital leases   2,069     1,602  
Other long-term liabilities   5,771     5,945  
Total liabilities   47,351     44,285  
             
7% Series B convertible preferred stock, $0.01 par value; 5,000,000 shares authorized and            
designated; 1,637,948 and 1,637,948 shares issued and outstanding at March 31, 2017 and            
December 31, 2016, respectively, with a liquidation preference of $11,131 and $10,985            
at March 31, 2017 and December 31, 2016, respectively   8,354     8,354  
             
Stockholders’ Equity:            
Preferred stock, $0.01 par value; 35,000,000 shares authorized; none issued        
Common stock, $0.01 par value; 50,000,000 shares authorized; 32,733,943 and 27,511,361            
shares issued at March 31, 2017 and December 31, 2016, respectively; and 32,459,995 and            
26,622,706 shares outstanding at March 31, 2017 and December 31, 2016, respectively   327     275  
Additional paid-in capital   275,729     264,214  
Accumulated deficit   (268,057)     (263,062)  
Treasury stock, at cost, 273,948 and 888,655 shares at            
March 31, 2017 and December 31, 2016, respectively   (1,105)     (4,455)  
Accumulated other comprehensive loss   (4,066)     (4,047)  
Total stockholders’ equity (deficit)   2,828     (7,075)  
Total liabilities and stockholders’ equity $ 58,533   $ 45,564  
             


MATTERSIGHT CORPORATION
CONSOLIDATED STATEMENTS OF CASH FLOWS
(Unaudited and in thousands) 
           
  For the Three Months Ended
  March 31, 
2017
  March 31,
2016
Cash Flows from Operating Activities:          
Net loss $ (4,952)   $ (5,821)
Adjustments to reconcile net loss to net cash used in operating activities:          
Depreciation and amortization   1,545     1,400
Stock-based compensation   692     1,625
Discount accretion and other debt-related costs   271    
Provision for uncollectible amounts   (3)     33
Change in fair value of warrant liability   (97)    
Changes in assets and liabilities:          
Receivables   (1,054)     (2,279)
Prepaid expenses   (246)     (574)
Other current assets   214     5
Other long-term assets   19     232
Accounts payable   (142)     (73)
Accrued compensation and related costs   904     513
Unearned revenue   (247)     (735)
Other current liabilities   38     55
Other long-term liabilities   (130)     246
Total adjustments   1,764     448
Net cash used in operating activities   (3,188)     (5,373)
Cash Flows from Investing Activities:          
Capital expenditures   (659)     (339)
Investment in intangible assets       (228)
Net cash used in investing activities   (659)     (567)
Cash Flows from Financing Activities:          
Proceeds from term loan       6,000
Repayments of other borrowings   (219)    
Proceeds from issuance of common stock, net of costs   14,904    
Cash paid to satisfy tax withholding upon vesting of employee stock awards    (537)     (134)
Principal payments on capital lease obligations   (592)     (322)
Proceeds from employee stock purchase plan   68     37
Proceeds from line of credit       9,200
7% Series B convertible preferred stock dividend       (3)
Proceeds from exercise of stock options       277
Fees paid for issuance of term loan       (60)
Net cash provided by financing activities   13,624     14,995
Effect of exchange rate changes on cash and cash equivalents   (19)     (1)
Increase in total cash   9,758     9,054
Cash and cash equivalents   12,538     15,407
Restricted cash (included in Other long-term assets)   4,210    
Total cash, beginning of period   16,748     15,407
Cash and cash equivalents   22,523     24,461
Restricted cash (included in Other long-term assets)   4,210    
Total cash, end of period $ 26,506   $ 24,461
           
Non-Cash Investing and Financing Activities:          
Capital lease obligations incurred $ 1,378   $ 958
Capital equipment purchased on credit   1,378     958
Supplemental Disclosures of Cash Flow Information:          
Interest paid $ 532   $ 103
           


MATTERSIGHT CORPORATION
CALCULATION OF ADJUSTED EBITDA
(Unaudited and in thousands) 
  For the Three Months 
  Ended
  March 31,
2017
  March 31,
2016
GAAP — Net loss $ (4,952)   $ (5,821)
Depreciation and amortization   1,545     1,400
Interest and other borrowing costs   969     181
Interest income   (10)     (10)
Income tax benefit (provision)   (1)     10
EBITDA   (2,449)     (4,240)
Stock-based compensation   692     1,625
Change in fair value of warrant liability    (97)    
Adjusted EBITDA $ (1,854)   $ (2,615)
           


Contact
David Mullen
Chief Financial Officer
312.954.7380
dave.mullen@mattersight.com

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