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H&R Block Announces Fiscal 2016 Third Quarter Results


/EINPresswire.com/ -- KANSAS CITY, MO--(Marketwired - March 03, 2016) - H&R Block, Inc. (NYSE: HRB), the world's largest consumer tax services provider, today released its financial results for the fiscal 2016 third quarter ended January 31, 2016 and key operating data through February 28, 2016. The company typically reports a third quarter operating loss due to the seasonality of its tax business.

Third Quarter 2016 Highlights 1

  • Significant delays seen in U.S. tax industry as consumers modify tax filing behaviors and federal and state governments take new actions to combat tax fraud
  • Total revenues decreased $34.5 million to $474.5 million primarily due to lower client volumes in U.S. assisted offices, the impact of the divestiture of H&R Block Bank, and the impact of foreign currency exchange rate fluctuations, partially offset by increased pricing and improved form mix
  • Non-GAAP adjusted loss per share from continuing operations of $0.34 2, 3
  • Repurchased approximately 12.0 million shares during the quarter, at an average price of $32.72; fiscal year-to-date repurchases through January 31, 2016 total 52.5 million shares, or approximately 19% of outstanding shares

"This tax season has been marked by the continued impact of fraud on the industry, the continuing trend of taxpayers filing their returns later in the season and tax refunds taking longer to process," said Bill Cobb, H&R Block's president and chief executive officer. "Significant initiatives by both federal and state governments to combat tax fraud are creating material changes in the industry. While we believe that there are additional efforts that need to be taken, such as EITC form parity and minimum standards for tax return preparers, we fully support the efforts being made this season."

The company reported a decrease in revenues of $34.5 million to $474.5 million, primarily due to lower client volumes in its U.S. assisted tax offices, the impact of the divestiture of H&R Block Bank, and the impact of foreign currency exchange rate fluctuations. The decline in volume was offset by improved pricing and form mix in both assisted and DIY categories. A majority of the company's revenues and all of its fiscal 2016 earnings will occur during its fiscal fourth quarter, and thus fiscal third quarter financial results are not indicative of expected performance for the full year.

The decline in the company's U.S. tax return volumes followed the industry-wide decline in filings through mid-February, which the company believes are primarily the result of the ongoing impact of tax fraud and related prevention measures, delayed refunds, and the effect of the Affordable Care Act (ACA). Total returns prepared by and through H&R Block declined 6.1% percent through February 28, 2016, to 10.6 million, which represented a 0.3% point improvement from the decline as of January 31, 2016, indicating positive momentum in the effort to reduce early season client loss. Additionally, the improved pricing and form mix noted in the fiscal third quarter continued through February 28.

"Despite the impact these challenges have had on our early season volumes, I'm pleased with our monetization efforts as we've seen improvements in both form mix and price. Turning the early season client loss around will take time, but our results are starting to indicate that our efforts are working," said Cobb. "There is still a significant amount of the tax season remaining and we are focused on executing our Tax Plus strategy to help deliver a strong second half."

Fiscal 2016 Third Quarter Results From Continuing Operations

                                                                            
                                        Actual              Adjusted 2      
                                 -------------------------------------------
                                   Fiscal     Fiscal     Fiscal     Fiscal  
(in millions, except EPS)        Year 2016  Year 2015  Year 2016  Year 2015 
----------------------------------------------------------------------------
Revenue                          $     475  $     509  $     475  $     509 
----------------------------------------------------------------------------
EBITDA                           $     (78) $     (38) $     (77) $     (37)
----------------------------------------------------------------------------
Pretax Loss                      $    (147) $     (91) $    (146) $     (89)
----------------------------------------------------------------------------
Net Loss                         $     (79) $     (35) $     (79) $     (34)
----------------------------------------------------------------------------
Weighted-Avg. Shares - Diluted       231.9      275.2      231.9      275.2 
----------------------------------------------------------------------------
EPS                              $   (0.34) $   (0.13) $   (0.34) $   (0.13)
----------------------------------------------------------------------------
                                                                            

CFO Perspective

"As we are no longer regulated as a savings and loan holding company, we have been able to return to our historical practice of repurchasing shares opportunistically to create shareholder value," said Greg Macfarlane, H&R Block's chief financial officer. "In the last two fiscal quarters, we repurchased 52.5 million shares, or $1.9 billion of H&R Block stock, representing 19 percent of total outstanding shares. We are confident in the future of H&R Block and look forward to continuing as the leading tax preparation company for years to come."

"Additionally, Sand Canyon took significant steps toward the resolution of its representation and warranty obligations by settling with some of the counterparties that asserted claims against them," added Macfarlane. "While we believe the wind-down of Sand Canyon will continue to take time, it's positive to see progress."4

Financial Results and Highlights

  • Revenues decreased 6.8% to $475 million, due primarily to lower tax preparation volumes, the impact of the divestiture of H&R Block Bank, and the impact of foreign currency exchange rate fluctuations. These decreases were partially offset by improved price and return mix in both assisted and DIY categories.
  • Total operating expenses increased $10.2 million, or 1.7%. The increase was primarily due to occupancy costs and amortization expense which increased due to current year acquisitions of independent tax preparation and franchise businesses as well as the annualization of expenses related to acquisitions in the prior year and increased marketing expenses. These increases were partially offset by a decrease in field compensation resulting from lower tax preparation volume.
  • Other income increased $2.8 million primarily due to the accounting changes related to the divestiture of H&R Block Bank discussed above.
  • Interest expense increased $14.5 million from the prior year due to $1 billion of long-term debt issued in September 2015, and an increase in borrowings under the company's line of credit during the fiscal third quarter.
  • Pretax loss increased 61.2% to $147 million.

Discontinued Operations

  • Sand Canyon Corporation (SCC), a separate legal entity from H&R Block, Inc., continued to engage in constructive settlement discussions with counterparties that have made a significant majority of previously denied and possible future representation and warranty claims.
  • SCC's accrual for contingent losses related to representation and warranty claims decreased $89 million from the prior quarter to $65 million as a result of settlements with counterparties. The settlements were fully covered by prior accruals.

Balance Sheet

  • Cash balances decreased from January 31, 2015 mainly due to the net cash payment to the company's bank partner for the transfer of deposit liabilities related to the divestiture of H&R Block Bank and the net impact of capital structure changes, including share repurchases totaling $1.9 billion during the fiscal year.
  • Accounts receivable increased $52 million from January 31, 2015 due to the delayed timing of IRS funding of tax refunds.
  • Upon divestiture of H&R Block Bank in the second quarter of fiscal 2016, available for sale securities, previously held to meet bank regulatory requirements, were liquidated for approximately $388 million. Additionally, certain liabilities, including all customer banking deposits, were transferred to the company's bank partner.
  • Long-term debt increased $1 billion from January 31, 2015 due to the issuance of $650 million of 4.125% Senior Notes and $350 million of 5.250% Senior Notes. Long-term debt also increased as a result of outstanding borrowings under the company's line of credit, which at January 31, 2016 totaled $1.1 billion.
  • Stockholders' equity was impacted by repurchases and subsequent retirements of 52.5 million shares of common stock during the fiscal year for $1.9 billion, or an average price of $36.02 per share.
  • Details regarding the bank divestiture and related agreements, capital structure transactions and share repurchase program can be found in previously filed press releases issued, as well as Forms 8-K filed with the Securities and Exchange Commission, in September and October of 2015.

Share Repurchases and Dividends

During the third quarter of fiscal 2016, the company repurchased and retired approximately 12.0 million shares at an aggregate price of $392 million, or $32.72 per share. As of January 31, 2016, 224.4 million shares were outstanding. 

The company completed these share repurchases under a $3.5 billion share repurchase program approved by the company's board of directors in August 2015. Under this program, the company has repurchased approximately 52.5 million shares of its common stock, or 19% of outstanding shares, for an aggregate purchase price of $1.9 billion.

As previously announced, a quarterly cash dividend of 20 cents per share is payable on April 1, 2016 to shareholders of record as of March 15, 2016. The April 1 dividend payment will be H&R Block's 214th consecutive quarterly dividend since the company went public in 1962.

Conference Call

Discussion of the fiscal 2016 third quarter results, future outlook and a general business update will occur during the company's previously announced fiscal third quarter earnings conference call for analysts, institutional investors, and shareholders. The call is scheduled for 4:30 p.m. Eastern time on March 3, 2016. To access the call, please dial the number below approximately 10 minutes prior to the scheduled starting time:

U.S./Canada (888) 895-5260 or International (443) 842-7595
Conference ID: 18401962

The call will also be webcast in a listen-only format for the media and public. The link to the webcast can be accessed directly at http://investors.hrblock.com.

A replay of the call will be available beginning at 7:30 p.m. Eastern time on March 3, 2016, and continuing until April 3, 2016, by dialing (855) 859-2056 (U.S./Canada) or (404) 537-3406 (International). The conference ID is 18401962. The webcast will be available for replay March 4, 2016 at http://investors.hrblock.com.

About H&R Block

H&R Block, Inc. (NYSE: HRB) is the world's largest consumer tax services provider. More than 680 million tax returns have been prepared worldwide by and through H&R Block since 1955. In fiscal 2015, H&R Block had annual revenues of nearly $3.1 billion with 24.2 million tax returns prepared worldwide. Tax return preparation services are provided by professional tax preparers in approximately 12,000 company-owned and franchise retail tax offices worldwide, and through H&R Block tax software products. H&R Block also offers adjacent Tax Plus products and services. For more information, visit the H&R Block Newsroom at http://newsroom.hrblock.com/.

About Non-GAAP Financial Information

This press release and the accompanying tables include non-GAAP financial information. For a description of these non-GAAP financial measures, including the reasons management uses each measure, and reconciliations of these non-GAAP financial measures to the most directly comparable financial measures prepared in accordance with generally accepted accounting principles, please see the section of the accompanying tables titled "Non-GAAP Financial Information."

Forward-Looking Statements

This press release contains forward-looking statements within the meaning of the securities laws. Forward-looking statements can be identified by the fact that they do not relate strictly to historical or current facts. They often include words or variation of words such as "expects," "anticipates," "intends," "plans," "believes," "seeks," "estimates," "projects," "forecasts," "targets," "would," "will," "should," "could" or "may" or other similar expressions. Forward-looking statements provide management's current expectations or predictions of future conditions, events or results. All statements that address operating performance, events or developments that we expect or anticipate will occur in the future are forward-looking statements. They may include estimates of revenues, income, earnings per share, cost savings, capital expenditures, dividends, share repurchases, liquidity, capital structure or other financial items, descriptions of management's plans or objectives for future operations, products or services, or descriptions of assumptions underlying any of the above. All forward-looking statements speak only as of the date they are made and reflect the company's good faith beliefs, assumptions and expectations, but they are not guarantees of future performance or events. Furthermore, the company disclaims any obligation to publicly update or revise any forward-looking statement to reflect changes in underlying assumptions, factors, or expectations, new information, data or methods, future events or other changes, except as required by law. By their nature, forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those suggested by the forward-looking statements. Factors that might cause such differences include, but are not limited to, a variety of economic, competitive and regulatory factors, many of which are beyond the company's control, that are described in our Annual Report on Form 10-K for the fiscal year ended April 30, 2015 in the section entitled "Risk Factors" and additional factors we may describe from time to time in other filings with the Securities and Exchange Commission. You may get such filings for free at our website at http://investors.hrblock.com. You should understand that it is not possible to predict or identify all such factors and, consequently, you should not consider any such list to be a complete set of all potential risks or uncertainties.

1 All amounts in this release are unaudited. Unless otherwise noted, all comparisons refer to the current period compared to the corresponding prior year period.
2 The company reports adjusted financial performance, which it believes is a better indication of the company's recurring operations. The company also reports EBITDA (earnings before interest, taxes, depreciation and amortization), a non-GAAP financial measure, which the company finds relevant when measuring its performance. See "About Non-GAAP Financial Information" below for more information regarding financial measures not prepared in accordance with generally accepted accounting principles (GAAP).
3 All per share amounts are based on fully diluted shares at the end of the corresponding period.
4 See the company's most recent Forms 10-K and 10-Q filed with the Securities and Exchange Commission for more information regarding Sand Canyon Corporation and related loss contingencies.

                                                                            
----------------------------------------------------------------------------
                                                      (unaudited, in 000s - 
                                                           except per share 
CONSOLIDATED STATEMENTS OF OPERATIONS                              amounts) 
----------------------------------------------------------------------------
                               Three months ended       Nine months ended   
                                   January 31,             January 31,      
                             ----------------------- -----------------------
                                2016        2015        2016        2015    
                             ----------- ----------- ----------- -----------
                                                                            
REVENUES:                                                                   
  Service revenues           $ 389,502   $  406,441  $ 621,356   $  637,356 
  Royalty, product and other                                                
   revenues                     85,041      102,633    119,320      139,932 
                             ----------- ----------- ----------- -----------
                               474,543      509,074    740,676      777,288 
                             ----------- ----------- ----------- -----------
OPERATING EXPENSES:                                                         
  Cost of revenues:                                                         
    Compensation and                                                        
     benefits                  181,915      186,656    300,398      307,892 
    Occupancy and equipment     96,201       92,303    281,107      263,235 
    Provision for bad debt                                                  
     and loan losses            35,734       39,283     38,921       44,032 
    Depreciation and                                                        
     amortization               28,795       29,181     84,237       82,695 
    Other                       49,868       47,255    127,759      116,247 
                             ----------- ----------- ----------- -----------
                               392,513      394,678    832,422      814,101 
  Selling, general and                                                      
   administrative:                                                          
    Marketing and                                                           
     advertising                93,708       87,569    115,204      108,227 
    Compensation and                                                        
     benefits                   63,653       60,380    179,915      175,697 
    Depreciation and                                                        
     amortization               16,508       14,110     43,509       33,211 
    Other selling, general                                                  
     and administrative         28,003       27,488     97,283       66,991 
                             ----------- ----------- ----------- -----------
                               201,872      189,547    435,911      384,126 
                             ----------- ----------- ----------- -----------
      Total operating                                                       
       expenses                594,385      584,225   1,268,333   1,198,227 
                             ----------- ----------- ----------- -----------
                                                                            
Other income, net                3,055          304     13,993          827 
Interest expense on                                                         
 borrowings                    (23,573 )     (9,048)   (46,329 )    (36,686)
Other expenses, net             (6,140 )     (6,970)   (11,335 )    (10,456)
                             ----------- ----------- ----------- -----------
Loss from continuing                                                        
 operations before income                                                   
 tax benefit                  (146,500 )    (90,865)  (571,328 )   (467,254)
Income tax benefit             (67,851 )    (55,554)  (253,656 )   (209,865)
                             ----------- ----------- ----------- -----------
Net loss from continuing                                                    
 operations                    (78,649 )    (35,311)  (317,672 )   (257,389)
Net loss from discontinued                                                  
 operations                     (3,080 )     (1,637)    (8,723 )     (7,789)
                             ----------- ----------- ----------- -----------
NET LOSS                     $ (81,729 ) $  (36,948) $(326,395 ) $ (265,178)
                             ----------- ----------- ----------- -----------
                                                                            
BASIC AND DILUTED LOSS PER                                                  
 SHARE:                                                                     
  Continuing operations      $   (0.34 ) $    (0.13) $   (1.23 ) $    (0.94)
  Discontinued operations        (0.01 )          -      (0.04 )      (0.03)
                             ----------- ----------- ----------- -----------
  Consolidated               $   (0.35 ) $    (0.13) $   (1.27 ) $    (0.97)
                             ----------- ----------- ----------- -----------
                                                                            
WEIGHTED AVERAGE BASIC AND                                                  
 DILUTED SHARES                231,904      275,190    257,979      274,957 
                                                                            
----------------------------------------------------------------------------
                                                                            
                                                                            
----------------------------------------------------------------------------
                                           (unaudited, in 000s - except per 
CONSOLIDATED BALANCE SHEETS                                     share data) 
----------------------------------------------------------------------------
                                      January 31,  January 31,   April 30,  
As of                                    2016          2015         2015    
------------------------------------- ------------ ------------ ------------
                                                                            
               ASSETS                                                       
  Cash and cash equivalents           $  189,511   $ 1,321,134  $ 2,007,190 
  Cash and cash equivalents -                                               
   restricted                             69,649        51,085       91,972 
  Receivables, net                       829,774       777,453      167,964 
  Deferred tax assets and income                                            
   taxes receivable                       29,411       167,826      174,267 
  Prepaid expenses and other current                                        
   assets                                101,169        92,976       70,283 
  Investments in available-for-sale                                         
   securities                              1,145       367,845      439,625 
                                      ------------ ------------ ------------
    Total current assets               1,220,659     2,778,319    2,951,301 
  Mortgage loans held for investment,                                       
   net                                   212,106       245,663      239,338 
  Property and equipment, net            290,202       308,805      311,387 
  Intangible assets, net                 473,732       443,329      432,142 
  Goodwill                               443,418       442,961      441,831 
  Deferred tax assets and income                                            
   taxes receivable                      113,887        13,441       13,461 
  Other noncurrent assets                120,042       146,423      125,960 
                                      ------------ ------------ ------------
    Total assets                      $2,874,046   $ 4,378,941  $ 4,515,420 
                                      ------------ ------------ ------------
LIABILITIES AND STOCKHOLDERS' EQUITY                                        
LIABILITIES:                                                                
  Commercial paper borrowings         $        -   $   591,486  $         - 
  Customer banking deposits                    -     1,286,216      744,241 
  Accounts payable and accrued                                              
   expenses                              205,981       172,328      231,322 
  Accrued salaries, wages and payroll                                       
   taxes                                 123,289       118,512      144,744 
  Accrued income taxes and reserves                                         
   for uncertain tax positions             8,099         1,619      434,684 
  Current portion of long-term debt          817           781          790 
  Deferred revenue and other current                                        
   liabilities                           250,846       300,162      322,508 
                                      ------------ ------------ ------------
    Total current liabilities            589,032     2,471,104    1,878,289 
  Long-term debt                       2,626,933       505,460      505,298 
  Deferred tax liabilities and                                              
   reserves for uncertain tax                                               
   positions                              88,377       144,036      142,586 
  Deferred revenue and other                                                
   noncurrent liabilities                106,438       111,956      156,298 
                                      ------------ ------------ ------------
    Total liabilities                  3,410,780     3,232,556    2,682,471 
                                      ------------ ------------ ------------
COMMITMENTS AND CONTINGENCIES                                               
STOCKHOLDERS' EQUITY:                                                       
  Common stock, no par, stated value                                        
   $.01 per share                          2,641         3,166        3,166 
  Additional paid-in capital             758,491       778,845      783,793 
  Accumulated other comprehensive                                           
   income (loss)                         (20,849 )      (1,263)       1,740 
  Retained earnings (deficit)           (510,000 )   1,158,376    1,836,442 
  Less treasury shares, at cost         (767,017 )    (792,739)    (792,192)
                                      ------------ ------------ ------------
    Total stockholders' equity                                              
     (deficiency)                       (536,734 )   1,146,385    1,832,949 
                                      ------------ ------------ ------------
      Total liabilities and                                                 
       stockholders' equity           $2,874,046   $ 4,378,941  $ 4,515,420 
                                      ------------ ------------ ------------
                                                                            
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CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS        (unaudited, in 000s) 
----------------------------------------------------------------------------
Nine months ended January 31,                         2016          2015    
-------------------------------------------------- ------------ ------------
                                                                            
NET CASH USED IN OPERATING ACTIVITIES              $(1,426,949) $(1,247,200)
                                                   ------------ ------------
                                                                            
CASH FLOWS FROM INVESTING ACTIVITIES:                                       
  Sales, maturities of and payments received on                             
   available-for-sale securities                      436,380        68,013 
  Principal payments on mortgage loans held for                             
   investment, net                                     24,664        18,098 
  Capital expenditures                                (66,418 )     (98,876)
  Payments made for business acquisitions, net of                           
   cash acquired                                      (85,329 )    (112,163)
  Franchise loans:                                                          
    Loans funded                                      (21,377 )     (48,013)
    Payments received                                  22,234        34,164 
  Other, net                                            3,887         6,079 
                                                   ------------ ------------
      Net cash provided by (used in) investing                              
       activities                                     314,041      (132,698)
                                                   ------------ ------------
                                                                            
CASH FLOWS FROM FINANCING ACTIVITIES:                                       
  Repayments of commercial paper                            -      (457,576)
  Proceeds from issuance of commercial paper                -     1,049,062 
  Repayments of long-term debt                       (225,000 )    (400,000)
  Proceeds from issuance of long-term debt          2,346,831             - 
  Customer banking deposits, net                     (326,705 )     515,015 
  Transfer of HRB Bank deposits                      (419,028 )           - 
  Dividends paid                                     (157,530 )    (164,905)
  Repurchase of common stock, including shares                              
   surrendered                                      (1,888,595)     (10,355)
  Proceeds from exercise of stock options              25,803        16,026 
  Other, net                                          (43,972 )     (15,993)
                                                   ------------ ------------
      Net cash provided by (used in) financing                              
       activities                                    (688,196 )     531,274 
                                                   ------------ ------------
                                                                            
Effects of exchange rate changes on cash              (16,575 )     (15,549)
                                                                            
Net decrease in cash and cash equivalents           (1,817,679)    (864,173)
Cash and cash equivalents at beginning of the                               
 period                                             2,007,190     2,185,307 
                                                   ------------ ------------
Cash and cash equivalents at end of the period     $  189,511   $ 1,321,134 
                                                   ------------ ------------
                                                                            
SUPPLEMENTARY CASH FLOW DATA:                                               
  Income taxes paid, net of refunds received       $  157,691   $   201,374 
  Interest paid on borrowings                          32,772        43,561 
  Transfers of foreclosed loans to other assets         2,515         3,240 
  Accrued additions to property and equipment           4,385         1,986 
  Conversion of investment in preferred stock to                            
   available-for-sale common stock                          -         5,000 
  Accrued purchase of common stock                     21,167             - 
                                                                            
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                                           (unaudited, in 000s - except per 
FINANCIAL RESULTS                                            share amounts) 
----------------------------------------------------------------------------
                                Three months ended      Nine months ended   
                                    January 31,            January 31,      
                               --------------------- -----------------------
                                 2016        2015       2016        2015    
                               ---------- ---------- ----------- -----------
Tax preparation fees:                                                       
  U.S. assisted                $268,775   $ 283,692  $ 332,463   $  341,107 
  International                   8,575      10,021     79,633       94,308 
  U.S. digital                   39,251      36,720     45,899       42,545 
                               ---------- ---------- ----------- -----------
                                316,601     330,433    457,995      477,960 
Royalties                        40,387      52,284     59,245       68,508 
Revenues from Refund Transfers   49,419      50,899     54,782       56,472 
Revenues from Emerald Card®      13,356      13,910     38,853       39,479 
Revenues from Peace of Mind®                                                
 Extended Service Plan           15,736      13,492     62,764       54,308 
Interest and fee income on                                                  
 Emerald Advance                 31,603      30,288     32,334       31,439 
Other                             7,441      17,768     34,703       49,122 
                               ---------- ---------- ----------- -----------
    Total revenues              474,543     509,074    740,676      777,288 
                               ---------- ---------- ----------- -----------
Compensation and benefits:                                                  
  Field wages                   154,098     161,921    253,561      264,822 
  Other wages                    48,786      45,983    136,782      131,544 
  Benefits and other                                                        
   compensation                  42,684      39,132     89,970       87,223 
                               ---------- ---------- ----------- -----------
                                245,568     247,036    480,313      483,589 
Occupancy and equipment          96,157      92,855    280,953      260,231 
Marketing and advertising        93,708      87,569    115,204      108,227 
Depreciation and amortization    45,303      43,291    127,746      115,906 
Bad debt                         35,734      39,283     38,921       44,032 
Supplies                          6,219       6,981     13,346       17,582 
Other                            71,696      67,210    211,850      168,660 
                               ---------- ---------- ----------- -----------
    Total operating expenses    594,385     584,225   1,268,333   1,198,227 
                               ---------- ---------- ----------- -----------
Other income, net                 3,055         304     13,993          827 
Interest expense on borrowings  (23,573 )    (9,048)   (46,329 )    (36,686)
Other expenses, net              (6,140 )    (6,970)   (11,335 )    (10,456)
                               ---------- ---------- ----------- -----------
Pretax loss                     (146,500)   (90,865)  (571,328 )   (467,254)
Income tax benefit              (67,851 )   (55,554)  (253,656 )   (209,865)
                               ---------- ---------- ----------- -----------
Net loss from continuing                                                    
 operations                     (78,649 )   (35,311)  (317,672 )   (257,389)
Net loss from discontinued                                                  
 operations                      (3,080 )    (1,637)    (8,723 )     (7,789)
                               ---------- ---------- ----------- -----------
Net loss                       $(81,729 ) $ (36,948) $(326,395 ) $ (265,178)
                               ---------- ---------- ----------- -----------
                                                                            
Basic and diluted loss per                                                  
 share:                                                                     
  Continuing operations        $  (0.34 ) $   (0.13) $   (1.23 ) $    (0.94)
  Discontinued operations         (0.01 )         -      (0.04 )      (0.03)
                               ---------- ---------- ----------- -----------
  Consolidated                 $  (0.35 ) $   (0.13) $   (1.27 ) $    (0.97)
                               ---------- ---------- ----------- -----------
                                                                            
Weighted average basic and                                                  
 diluted shares                 231,904     275,190    257,979      274,957 
                                                                            
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                                                                       (in  
U.S. TAX OPERATING DATA                                              000s)  
----------------------------------------------------------------------------
                                Fiscal Year-           Fiscal Year-         
                                  to-Date                to-Date            
                                January 31,            February 28,         
                               ------------- -------- ------------- --------
                                                %                      %    
                                2016   2015  Change    2016   2015  Change  
------------------------------ ------ ------ -------- ------ ------ --------
Tax Returns Prepared: (1)                                                   
  Company-Owned Operations     1,413   1,600  (11.7)% 4,266   4,643   (8.1)%
  Franchise Operations           766     879  (12.9)% 2,316   2,500   (7.4)%
                               ------ ------          ------ ------         
    Total H&R Block Assisted   2,179   2,479  (12.1)% 6,582   7,143   (7.9)%
                               ------ ------          ------ ------         
  Desktop                        189     180    5.0%    825     875   (5.7)%
  Online                       1,075   1,027    4.7%  2,801   2,876   (2.6)%
                               ------ ------          ------ ------         
    Total H&R Block Tax                                                     
     Software                  1,264   1,207    4.7%  3,626   3,751   (3.3)%
                               ------ ------          ------ ------         
  Free File Alliance             127     129   (1.6)%   377     383   (1.6)%
                               ------ ------          ------ ------         
    Total H&R Block U.S.                                                    
     Returns                   3,570   3,815   (6.4)% 10,585 11,277   (6.1)%
                               ------ ------          ------ ------         
                                                                            
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(1)  Amounts have been reclassified between company-owned and franchise for 
     offices which were refranchised or repurchased by the company during   
     either year.                                                           
                                                                            
                                                                            
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NON-GAAP FINANCIAL MEASURES                                                 
----------------------------------------------------------------------------
Three months ended January 31,           2016                  2015         
-------------------------------- --------------------- ---------------------
                                   EBITDA      Loss      EBITDA      Loss   
                                 ---------- ---------- ---------- ----------
                                                                            
As reported - from continuing                                               
 operations                      $(77,626 ) $(78,649 ) $ (38,302) $ (35,311)
                                                                            
Adjustments (pretax):                                                       
  Loss contingencies -                                                      
   litigation                         328        328         337        337 
  Professional fees related to                                              
   HRB Bank and recapitalization                                            
   transactions                       (96 )      (96 )         6          6 
  Gain on sales of tax                                                      
   offices/businesses                (101 )     (101 )     1,451      1,451 
  Tax effect of adjustments             -       (129 )         -       (683)
                                 ---------- ---------- ---------- ----------
                                      131          2       1,794      1,111 
                                 ---------- ---------- ---------- ----------
                                                                            
  As adjusted - from continuing                                             
   operations                    $(77,495 ) $(78,647 ) $ (36,508) $ (34,200)
                                 ---------- ---------- ---------- ----------
                                                                            
Adjusted EPS                                $  (0.34 )            $   (0.13)
                                                                            
-------------------------------- --------------------- ---------------------
Nine months ended January 31,            2016                  2015         
-------------------------------- --------------------- ---------------------
                                   EBITDA      Loss      EBITDA      Loss   
                                 ---------- ---------- ---------- ----------
                                                                            
As reported - from continuing                                               
 operations                      $(397,075) $(317,672) $(314,153) $(257,389)
                                                                            
Adjustments (pretax):                                                       
  Loss contingencies -                                                      
   litigation                       1,017      1,017         609        609 
  Severance                             -          -       1,051      1,051 
  Professional fees related to                                              
   HRB Bank and recapitalization                                            
   transactions                    20,722     20,722         120        120 
  Gains on AFS securities, net     (8,138 )   (8,138 )       (24)       (24)
  Gain on sales of tax                                                      
   offices/businesses                (127 )     (127 )       552        552 
  Tax effect of adjustments             -     (5,129 )         -       (877)
                                 ---------- ---------- ---------- ----------
                                   13,474      8,345       2,308      1,431 
                                 ---------- ---------- ---------- ----------
                                                                            
  As adjusted - from continuing                                             
   operations                    $(383,601) $(309,327) $(311,845) $(255,958)
                                 ---------- ---------- ---------- ----------
                                                                            
Adjusted EPS                                $  (1.20 )            $   (0.94)
                                                                            
                                 --------------------- ---------------------
                                  Three months ended     Nine months ended  
                                      January 31,           January 31,     
-------------------------------- --------------------- ---------------------
EBITDA                             2016        2015      2016        2015   
-------------------------------- ---------- ---------- ---------- ----------
                                                                            
Net loss - as reported           $(81,729 ) $ (36,948) $(326,395) $(265,178)
                                                                            
Add back :                                                                  
  Discontinued operations           3,080       1,637     8,723       7,789 
  Income taxes                    (67,851 )   (55,554)  (253,656)  (209,865)
  Interest expense                 23,571       9,272    46,507      37,195 
  Depreciation and amortization    45,303      43,291   127,746     115,906 
                                 ---------- ---------- ---------- ----------
                                    4,103      (1,354)  (70,680 )   (48,975)
                                 ---------- ---------- ---------- ----------
                                                                            
EBITDA from continuing                                                      
 operations                      $(77,626 ) $ (38,302) $(397,075) $(314,153)
                                 ---------- ---------- ---------- ----------
                                                                            
                                                                            
                                 --------------------- ---------------------
                                  Three months ended     Nine months ended  
                                      January 31,           January 31,     
-------------------------------- --------------------- ---------------------
Supplemental Information           2016        2015      2016        2015   
-------------------------------- ---------- ---------- ---------- ----------
                                                                            
Stock-based compensation                                                    
 expense:                                                                   
  Pretax                         $  7,230   $   6,090  $ 21,106   $  20,689 
  After-tax                         4,396       3,678    13,073      12,763 
Amortization of intangible                                                  
 assets:                                                                    
  Pretax                         $ 20,153   $  16,743  $ 54,632   $  41,206 
  After-tax                        12,279      10,197    33,839      25,420 
                                                                            
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NON-GAAP FINANCIAL INFORMATION

The accompanying press release contains non-GAAP financial measures. Non-GAAP financial measures should not be considered as a substitute for, or superior to, measures of financial performance prepared in accordance with GAAP. Because these measures are not measures of financial performance under GAAP and are susceptible to varying calculations, they may not be comparable to similarly titled measures for other companies.

We consider non-GAAP financial measures to be a useful metric for management and investors to evaluate and compare the ongoing operating performance of our business on a consistent basis across reporting periods, as it eliminates the effect of items that are not indicative of our core operating performance.

The following are descriptions of adjustments we make for our non-GAAP financial measures:

  • We exclude losses from settlements and estimated contingent losses from litigation and favorable reserve adjustments. This does not include legal defense costs.
  • We exclude non-cash charges to adjust the carrying values of goodwill, intangible assets, other long-lived assets and investments to their estimated fair values.
  • We exclude severance and other restructuring charges in connection with the termination of personnel, closure of offices and related costs.
  • We exclude the gains and losses on business dispositions, including investment banking, legal and accounting fees from both business dispositions and acquisitions.
  • We exclude the gains and losses on extinguishment of debt.

We may consider whether other significant items that arise in the future should also be excluded from our non-GAAP financial measures.

We measure the performance of our business using a variety of metrics, including EBITDA, adjusted EBITDA and adjusted pretax income of continuing operations. Adjusted EBITDA and adjusted pretax income eliminate the impact of items that we do not consider indicative of our core operating performance and, we believe, provide meaningful information to assist in understanding our financial results, analyzing trends in our underlying business, and assessing our prospects for future performance. We also use EBITDA and pretax income of continuing operations, each subject to permitted adjustments, as performance metrics in incentive compensation calculations for our employees.

For Further Information
Investor Relations: 
Colby Brown
(816) 854-4559
Email contact

Media Relations: 
Gene King
(816) 854-4672
Email contact


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