The Newsroom of India Taxi Online

Kailash Jha
India Taxi Online
+91 99993 22925

India Taxi Online
Office No.2, Ramakrishna Ashram Marg, Connaught place
New Delhi, 110001
India
+91 99993 22925
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Founder & Director – India Taxi Online Kailash Jha is a seasoned entrepreneur and visionary in India’s growing travel and transportation industry. As the Founder and Director of India Taxi Online, he has built one of India’s most reliable and trusted taxi booking platforms, known for its customer-centric service, transparent pricing, and commitment to safety. His leadership and strategic direction have helped shape the brand into a preferred choice for local and intercity travel across India. ? Early Life & Education Born and raised in Bihar, Kailash grew up witnessing the challenges faced by common people when traveling, especially in rural and semi-urban areas. This early exposure developed in him a deep understanding of how essential accessible transportation is to mobility, tourism, and economic opportunity. Kailash pursued his higher education in Delhi, where he also worked in the tourism and logistics sector. His early work experience gave him insight into operations, customer behavior, and the gaps in service that travelers—especially those coming from abroad or going on religious/pilgrimage trips—regularly encountered. ? Entrepreneurial Journey In 2012, with minimal resources but a clear vision, Kailash launched India Taxi Online as a small Delhi-based taxi service. At the time, intercity and pilgrimage taxi travel was mostly unorganized, with inconsistent pricing, safety concerns, and poor service reliability. Seeing this, Kailash set out to create a structured, technology-driven alternative that customers could trust. Starting with a handful of cars and a basic booking website, Kailash focused on three principles: Transparency in pricing Professional and verified drivers Reliable service with 24/7 support His hands-on leadership approach saw him involved in everything—from customer service and driver training to digital marketing and operations. Under his guidance, India Taxi Online grew steadily, expanding from Delhi to major cities like Mumbai, Jaipur, Agra, Haridwar, Shimla, Rishikesh, Chandigarh, and Manali, and eventually offering all-India services. ? Vision & Business Model Kailash Jha’s vision is rooted in empowering travelers with freedom and safety, while also generating employment opportunities for thousands of drivers across India. India Taxi Online operates on an asset-light, tech-enabled aggregator model, partnering with verified and trained local drivers while providing them a platform to receive bookings digitally. This model allows the company to scale rapidly while maintaining service quality and local expertise. The brand has become known for: Outstation one-way and round-trip taxi bookings Airport transfers with flight tracking Pilgrimage and heritage tour packages by car Corporate car rental services Group travel via tempo travellers ? Leadership Style & Team Building As a leader, Kailash is humble, accessible, and highly focused on quality. He believes in empowering his team with training, technology, and trust. He leads by example and is deeply involved in day-to-day operations to ensure service excellence. He has built a strong in-house team of professionals for customer support, technology, operations, and marketing. He also places a strong emphasis on building respectful partnerships with drivers, many of whom have worked with India Taxi Online for over a decade. ? Impact & Recognition Over the years, under Kailash Jha’s leadership, India Taxi Online has: Served over 2 million happy customers Partnered with 1000+ verified drivers across India Expanded services to 300+ cities and towns Built a strong NRI customer base across the USA, UK, Australia, and Canada Maintained a 4.8+ star rating across Google, JustDial, and other platforms The brand is trusted by travelers for both spiritual and leisure journeys, and is known for its human touch in service—something Kailash takes great pride in.

About India Taxi Online