The Newsroom of Sabio Group

Sabio Group Press Releases

  • Published on July 12, 2022 - 06:15 GMT

    Sabio Group Enhances Agent-Wellbeing Offering with Latest Acquisition

    LONDON, UNITED KINGDOM, July 12, 2022 /⁨EINPresswire.com⁩/ -- • The digital customer experience (CX) transformation specialist adds workplace mental health & wellbeing platform provider, People Matter, to the Group • The acquisition adds data-led and science-based insights to Sabio’s agent wellbeing proposition, boosting its focus on improving mental health in the contact centre • Contact centre agent attrition rates are becoming a huge issue for enterprises, averaging 20% across Europe and …

    Distribution channels: Business & Economy, Companies ...
  • Published on July 5, 2022 - 07:07 GMT

    Strong Investment in CX Sees Sabio Group Drive Record Growth

    LONDON, UNITED KINGDOM, July 5, 2022 /⁨EINPresswire.com⁩/ -- Sabio Group, the digital customer experience (CX) transformation specialist backed by Horizon Capital, has announced strong financial and operational performances in its annual report and accounts, published today. In the year to Sept 30th 2021, the Group’s turnover increased by 52.8% to £152.5m (2020: £99.8m) while gross profit jumped 43% to £54.5m. The Group’s annuity services revenue – linked to its managed services, support, technology …

    Distribution channels: Business & Economy, Companies ...
  • Published on May 12, 2022 - 07:30 GMT

    Sabio Group Announces Celebrity Speakers and Presenter for its ‘Disrupt’ CX digital transformation event in Spain

    Sabio Group has unveiled a selection of celebrity guests as part of its upcoming digital transformation event, ‘Disrupt’. LONDON, UNITED KINGDOM, May 12, 2022 /⁨EINPresswire.com⁩/ -- • Renowned physician, surgeon & specialist leadership, health and wellbeing speaker, Mario Alonso Puig, will close the one-day conference on Wednesday, June 8th • Dr. Puig is joined by Daniel Lacalle, one of Spain’s most influential economists and professors as well as a leading author • Journalist and TV presenter, …

    Distribution channels: Companies, Conferences & Trade Fairs ...
  • Published on May 5, 2022 - 07:07 GMT

    makepositive’, part of Sabio Group, extends Salesforce capabilities into Spain

    ‘makepositive’, part of Sabio Group, extends Salesforce capabilities into Spain, joining a small group of technology vendors with CX and CRM expertise LONDON, UNITED KINGDOM, May 5, 2022 /⁨EINPresswire.com⁩/ -- - Agreement strengthens ‘makepositive’ and Sabio’s Salesforce expertise across Iberia, specifically in Salesforce Service Cloud & Service Cloud Voice - Sabio’s ‘makepositive’ - which has offices in London, Manchester and India - joins small group of technology vendors able to service the …

    Distribution channels: Business & Economy, Companies ...
  • Published on April 5, 2022 - 09:03 GMT

    Sabio Group Unveils ‘Sabio Console’ - it’s new AI-powered customer experience (CX) platform - at Disrupt UK

    ‘Sabio Console’ will provide customers with the tools to design, build, deploy & scale complex & automated customer interactions across multiple channels LONDON, UNITED KINGDOM, April 5, 2022 /⁨EINPresswire.com⁩/ -- • Sabio Console launched to simplify the management of customer interactions • Integrates customer contact channels with leading conversational AI capability • Console launched and demoed to delegates at Sabio’s ‘Disrupt’ UK event Sabio Group, the digital customer experience (CX) …

    Distribution channels: Companies, IT Industry ...
  • Published on March 30, 2022 - 13:08 GMT

    Sabio Group announces expanded partnership with Google Cloud and Twilio

    Sabio’s innovative solution integrates Twilio Flex with Google Cloud Contact Center AI (CCAI) suite of technologies LONDON, UNITED KINGDOM, March 30, 2022 /⁨EINPresswire.com⁩/ -- • Sabio’s innovative solution integrates Twilio Flex with Google Cloud Contact Center AI (CCAI) suite of technologies • Sabio’s technology allows CCAI to be deployed with any telephony platform from the cloud in a matter of minutes • When used with Twilio Flex, CCAI supports contact centre agents with real-time AI support, …

    Distribution channels: Business & Economy, Companies ...
  • Published on March 16, 2022 - 08:36 GMT

    Sabio Group Unveils Keynote Speaker for its flagship Digital Transformation Event, ‘Disrupt ‘22’

    Dr Anne Marie Imafidon MBE - a Maths & Tech thought leader & star arithmetician of Channel 4’s ‘Countdown’ - will entertain delegates at Sabio’s UK event LONDON, UNITED KINGDOM, March 16, 2022 /⁨EINPresswire.com⁩/ -- • Dr Anne Marie Imafidon MBE - a Mathematics & Technology thought leader and star arithmetician of Channel 4’s ‘Countdown’ - will entertain delegates at Sabio’s UK event in April • Dr Imafidon is considered one of the most influential women in the UK technology space, specialising …

    Distribution channels: Business & Economy, Companies ...
  • Published on March 14, 2022 - 08:30 GMT

    Sabio Group Supports STEM Innovation & Education with Sponsorship of 'Rich Goodwin Airshows' Unique Stunt Plane

    Sabio’s sponsorship will support Rich Goodwin Airshows’ innovation efforts and is aimed at encouraging the next generation of STEM Aviators and Engineers LONDON, UNITED KINGDOM, March 14, 2022 /⁨EINPresswire.com⁩/ -- • The Customer Experience (CX) transformation specialist is sponsoring Rich Goodwin Airshows’ custom-built Jet Pitt muscle biplanes • Sabio and Rich Goodwin – an ex-RAF Tornado pilot – both share a passion for innovation & technology aimed at enhancing customer experience in their …

    Distribution channels: Aviation & Aerospace Industry, Companies ...
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Sabio Group
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About Sabio Sabio Group is a global digital customer experience (CX) transformation specialist with major operations in the UK (England and Scotland), Spain, France, Netherlands, Malaysia, Singapore, South Africa and India. The Group, which includes ‘makepositive’, delivers solutions and services that seamlessly combine digital and human interactions to support outstanding customer experiences. Through its own technology, and that of world-class technology leaders such as Avaya, Genesys, Verint, Twilio, Google, Amazon and Salesforce, Sabio helps organisations optimise their customer journeys by making better decisions across their multiple contact channels. The Group works with major brands worldwide, including Aegon, AXA Assistance, Bankia, BBVA, BGL, Caixabank, DHL, loveholidays, Marks & Spencer, Rentokil, Essent, GovTech, HomeServe, Saga, Sainsbury’s Argos, Telefónica, Think Money and Transcom Worldwide.

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