IMF Video: Colombia: Business Goes to Quibdó
5/10/2018
The peace process helped generate more jobs in rural areas, like Quibdó, a vulnerable area of Colombia, with one of the highest unemployment rates in the country. A customer service call center helped change all that.
Language: English, Spanish
- Juan Pablo Zarate, Co-Director, Board of Directors, Central Bank of Colombia
- Angelika Rettberg, Professor, Universidad de Los Andes
- Mauricio Cardenas, Colombia’s Finance Minister
- Rafael Pardo, Colombia’s Minister of Post-Conflict
- Raquel Barbosa Garzón, Senior Business Manager, Atento Colombia
- Jennifer Mosquera Quejada, Customer Service Advisor, Telefónica
- Santiago Rojas, General Director, National Tax and Customs Office
- Roberto Velez, General Manager, National Federation of Coffee Growers
