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Susan Kohler of Connected Hearts Returns to CUTV News Radio

The true essence of communication is only made when there’s a connection. ”
— Susan Kohler

VENICE, CALIFORNIA, UNITED STATES, September 20, 2017 / -- In the next 40 years, the population over the age of 65 is expected to double. This means more and more adult children will be asked to care for their aging parents. When those parents suffer from dementia, caregiving becomes an experience fraught with emotion and above all frustration.

Susan Kohler is a dementia care specialist and co-founder of Connected Hearts, a unique, experiential training program that teaches the subtle powers of communication to make meaningful, emotional connections with persons living with dementia. Kohler’s techniques can improve quality of life for your loved one, provide safety and cooperation with daily care and greatly reduce the burden on you, the caregiver.

“The true essence of communication is only made when there’s a connection,” says Susan.

For the person with dementia, the natural process of communication no longer functions in the style, efficacy and speed in which it did before the disease manifested. Take away a person’s ability to “connect” with other human beings, and isolation, declining health, depression, loss of ability and a diminishing quality of life will quickly follow.

Good communication practices are the means to forge genuine, meaningful and lasting connections with one another. By utilizing innovative communication strategies and training, we can reach out and facilitate the connection needed for safety and wellness with daily caregiving.

“You have to be present in their world because what they are sensing and thinking and expressing feels real to them,” says Susan. “So you have to go to them.”

Kohler has worked with the elderly population for over 25 years. She is the author of How to Communicate with Alzheimer’s, a groundbreaking book on dementia care that teaches these communication techniques.

The first technique is the most important. Get their attention and make the connection. Make eye contact. Smile. Say the things that make them feel secure and wait for their response. Once you do that, all the other strategies will begin to fall into place. If the conversation is straying or they’re beginning to feel confused or frustrated, you can always go back to the beginning.

“We need to train our society,” says Susan. “We need everyone to know how valuable these techniques are. These techniques benefit both the caregiver and the person being cared for because it creates the possibility for more positive experiences.”

Listen to the show on BlogTalkRadio.

If you have a question for our guest, call (347) 996-3389.

For more information on Susan Kohler, visit

Lou Ceparano
(631) 850-3314
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