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Excellus BCBS Chooses Wellframe Mobile Platform to Extend Integrated Care Management and Quality Improvement Services

/ -- BOSTON, MA--(Marketwired - August 03, 2016) - Wellframe today announced that Excellus BlueCross BlueShield has chosen to use its mobile-enabled member engagement platform to enhance the reach and effectiveness of its Health Care Improvement team (HCI), which integrates care management and quality improvement programs to improve health outcomes, improve patient experience, and close gaps in care.

Establishing enduring relationships with members who live with chronic disease is critical to achieving member engagement and empowerment. These relationships provide a vehicle to deliver effective care management interventions, which lead to improved clinical outcomes and satisfaction. The Wellframe platform will enable Excellus to develop and deliver innovative care programs for their chronic disease populations through a mobile app, which will extend the reach and capacity of the organization's existing care management resources.

"We are looking forward to piloting the Wellframe platform as we look to advance the care management program that we have in place to serve our members," said Carrie Whitcher, Excellus BlueCross BlueShield VP, Health Care Improvement.

Wellframe-enabled programs are designed to achieve sustained engagement via direct communication channels with members. It will allow Excellus to continuously promote population-based care improvement initiatives, including:

  • Compliance with recommended care guidelines among chronically ill
  • Assisting members during transitions of care
  • Maintaining health and wellness
  • Improving quality, outcomes and closing gaps in care
  • Delivering population-based campaigns for preventive services

"We're excited to be working with Excellus BlueCross BlueShield," said Wellframe CEO Jacob Sattelmair. "Excellus is a forward-leaning organization dedicated to pioneering novel approaches to improving member experience and outcomes. We anticipate working closely with the HCI team to continuously innovate around care management and quality improvement services."

About Wellframe

Wellframe partners with leading health plans and providers to transform care management & patient engagement. Our mobile platform enables our partners to optimally leverage their existing clinical resources to provide patients ongoing guidance and support when and where they need it. Wellframe's approach delivers improved patient experience, reduced medical spend and increased value-based revenue. We work hand-in-hand with our partners, taking a data-driven approach to evaluating performance and optimizing resource allocation for continuous improvement. For more information on Wellframe, visit

Shelley Harrison
Director of Marketing & Communications