The Newsroom of Forethought

Forethought Press Releases

  • Published on July 18, 2023 - 14:00 GMT

    Forethought Advances Email-Based Customer Support with New Product Enhancements

    The Solve Email product allows support teams to customize automated email responses with control over brand tone, segmentation, and templates. SAN FRANCISCO, CA, UNITED STATES, July 18, 2023 /⁨EINPresswire.com⁩/ -- Forethought, the leading generative AI for customer support automation, today announced the launch of its enhanced Solve Email product. With this release, Forethought brings groundbreaking capabilities to the customer support experience. Since Forethought’s inception, its products have used …

    Distribution channels: Companies, Consumer Goods ...
  • Published on June 13, 2023 - 15:30 GMT

    Generative AI Leader Forethought Enhances Suite With New Discover Capabilities

    Forethought enhances Discover product with Knowledge Article Generation enabling customers to automate knowledge base management. SAN FRANCISCO, CA, UNITED STATES, June 13, 2023 /⁨EINPresswire.com⁩/ -- Forethought, the leading generative AI for customer support automation, today announced the launch of new generative AI capabilities in its Discover product. This includes Knowledge Article Generation, which enables customers to automate knowledge base management. As the world’s leading generative AI suite …

    Distribution channels: Companies, Consumer Goods ...
  • Published on May 25, 2023 - 16:33 GMT

    Generative AI Leader Forethought Enhances Suite With Agent Response Generation

    Agent Response Generation, a new product enhancement in Forethought’s Assist product, brings the full power of generative AI to the support agent experience. SAN FRANCISCO, CA, USA, May 25, 2023 /⁨EINPresswire.com⁩/ -- Forethought, the leading generative AI for customer support automation, today announced the launch of Agent Response Generation, adding additional generative AI capabilities to its Assist product. As the world’s leading generative AI suite for customer support, Forethought brings …

    Distribution channels: Business & Economy, Consumer Goods ...
  • Published on March 30, 2023 - 20:16 GMT

    Forethought Wins Three Comparably Awards for 2023

    Forethought has received three Comparably awards for 2023: Best Company Outlook, Best Places to Work in the Bay Area, and Best Engineering Team. SAN FRANCISCO, CA, USA, March 30, 2023 /⁨EINPresswire.com⁩/ -- Forethought, the leading generative AI platform for customer support, announced today that it has received three Comparably awards for 2023: Best Company Outlook, Best Places to Work in the Bay Area, and Best Engineering Team. Comparably is the leading employee ratings and reviews platform, and the …

    Distribution channels: Companies, Consumer Goods ...
  • Published on February 8, 2023 - 20:26 GMT

    Generative AI Leader Forethought Recognized as One of G2's Best Software Products for 2023

    Forethought has earned a spot on G2's 2023 Best Software Awards in two categories: "Analytics and AI Products" and "Customer Service Products" SAN FRANCISCO, CA, USA, February 8, 2023 /⁨EINPresswire.com⁩/ -- Forethought, the leading generative AI for customer support automation, today announced it has been named to G2’s Best Software Awards for 2023, placing on the "Best Analytics & AI Products" list as well as the "Best Customer Service Products" list. As …

    Distribution channels: Companies, Manufacturing ...
  • Published on December 7, 2021 - 16:44 GMT

    AI Startup Forethought and Mila Announce Partnership to Advance AI for Customer Experience

    By partnering with Mila, Forethought will work closely with the institute’s brightest minds and collaborate on future research, publications, and presentations. SAN FRANCISCO, CA, USA, December 7, 2021 /⁨EINPresswire.com⁩/ -- Forethought Technologies Inc. today announced it is partnering with Mila, the Quebec artificial intelligence institute and one of the largest academic research centers that brings together machine learning (ML) researchers to foster scientific excellence and innovation. This …

    Distribution channels: Companies, Consumer Goods ...
  • Published on November 10, 2021 - 16:25 GMT

    Forethought Launches Workflow Builder Amidst Company Branding Refresh

    Forethought Unveils New Brand and Announces Workflow Builder to Streamline Self-Service SAN FRANCISCO, CA, UNITED STATES, November 10, 2021 /⁨EINPresswire.com⁩/ -- Forethought Technologies, Inc, a leading AI company providing AI solutions that transform the customer experience, has announced Workflow Builder—an extension of its Solve product—along with a complete brand overhaul. Introducing Workflow Builder: Workflow Builder is a new innovation that enables support teams to build automated and AI- …

    Distribution channels: Business & Economy, Technology ...
  • Published on October 21, 2021 - 18:53 GMT

    Forethought Announces Release of Assist Anywhere to Accelerate Agent Productivity

    Leading AI company unveils dramatic expansion of "Assist" product to enable customer service agents to boost productivity beyond traditional help desk tools. SAN FRANCISCO, CALIFORNIA, UNITED STATES, October 21, 2021 /⁨EINPresswire.com⁩/ -- Forethought Technologies, Inc. has announced the launch of Assist Anywhere, a dramatic expansion of its current Assist product. Assist Anywhere is available as a Google Chrome browser extension and allows customers to utilize Forethought’s AI technology …

    Distribution channels: Banking, Finance & Investment Industry, Companies ...
  • Published on October 12, 2021 - 18:37 GMT

    Forethought Named One of Forbes’ Next-Billion Dollar Startups

    Leading AI Company Predicted to Reach $1 Billion Valuation SAN FRANCISCO, CALIFORNIA, UNITED STATES, October 12, 2021 /⁨EINPresswire.com⁩/ -- Forbes, the leading business media brand, has listed Forethought Technologies, Inc. as one of the 2021 Next Billion-Dollar Startups, an annual list highlighting innovative technology and how it is enabling scaling businesses to do more and better serve their customers. Forethought customer Route also made the list. For the seventh year in a row, Forbes has teamed …

    Distribution channels: Business & Economy, Technology ...
Contact
Ryan Van Wagoner
Forethought Technologies, Inc.
+1 872-244-6515
Share This Newsroom
Company/Organization
Forethought
1850 Ashton Boulevard
Lehi, Utah, 84043
United States
+1 801-687-8299
Visit Website
About

Founded in 2017, Forethought is a leading AI company providing customer service solutions that transform the customer experience. Forethought’s products enable seamless customer experiences by infusing intelligence at each stage of the customer support journey: resolving common cases instantly, predicting and prioritizing tickets, and assisting agents with relevant knowledge — all from one platform.

Learn more.