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Northwich-based bakery Frank Roberts named 'Good Employer' at national awards

23 September 2016

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Northwich-based bakery Frank Roberts & Sons Ltd has scooped a national award for creating a great place to work. The company won the coveted Good Employer award at last night's prestigious Food and Drink Federation (FDF) Awards, held at London's The Brewery.

The FDF Awards celebrate the best businesses across the food and drink industry. The Good Employer award, sponsored by apetito, recognises companies that have made an extra effort to create a positive working environment for employees. Frank Roberts & Sons is a fourth generation family owned business based in Northwich, Cheshire and these values are present throughout the organisation and the way it works with its employees, who number over 900.

The business recognised it needed to build on its engagement with colleagues and develop the at-work experience for team members. To do this it formed an Organisational Development Group, bringing together a mix of managers from across the company, and also created an Engage for Growth Group, including staff representatives from all across the business. Bespoke programmes have also been created for colleagues to foster professional development in areas such as skills and leadership.

A community volunteering scheme has also begun to encourage deeper links with the wider area. These developments have had a positive linked effect on the business. For example, waste has decreased, accidents and sickness have reduced, product quality has increased, and customer service has improved.

FDF's Director General Ian Wright said: “Frank Roberts & Sons' employee engagement model is a great example of a business going the extra mile to ensure its employees' work life experience is as fulfilling as possible. Its new CPD programmes and volunteering schemes are very good examples of a business building deep links both with team members and the wider community. Moreover, it is clear that being a good employer drives significant value and benefits for the business, leading to happier, more productive colleagues, a better product and better customer service.

“We congratulate the management team at Frank Roberts & Sons for the creativity that they have applied and commitment that they have shown to their colleagues' health, happiness and wellbeing.”

Lee Sheppard, Director of Public Policy & External Affairs at category sponsor apetito commented: “Any business is only as good as its people and Frank Roberts and Sons have embraced that principle. They have displayed remarkable openness and honesty in looking at their employee engagement and this has generated a wide range of initiatives that really matter to their staff. Unsurprisingly, this approach is reaping benefits in terms of employee morale, community involvement and business performance”

More information

Event photos are available on FDF's Flickr page

The 2017 FDF Awards will launch in November 2016.

Notes for editors

  1. The Food and Drink Federation (FDF) is the voice of the food and drink manufacturing industry – the UK's largest manufacturing sector.
  2. View the winners' case studies
  3. apetito, are the UK's leading creator and supplier of meals for the health and social care sector. We make a real difference, allowing people to eat for health whether they are at home, in hospital or in care. apetito have twice won the UK's highest business accolade - The Queen's Award for Enterprise – most recently in April 2016. apetito create delicious and nutritious meals which enhance health and wellbeing; our range of meals cater for everyone, including those who have special dietary requirements including gluten free, have a food allergy or need a texture modified diet. Apetito are the parent company of Wiltshire Farm Foods, the UK's number 1 home meals delivery service and are proud to be a Living Wage employer.

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Distribution channels: Food & Beverages